Hard Drive Issue

Question

Hi ,

i hope i cant find some help, my problem is with my hard drive

i got that msg from windows that says that i should repair or replace my hard drive , what i face is

My labtop " inspiron 3521 " getting slow , When i try to copy/move files to some of the hard's disks it just freeze and windows crashes with the msg " your pc ran into a problem "

also if i try to install any game on that disk i get the same result , the labtop just freezes , some people told me it's bad sectors , i ran CHKDSK and also still having that issue

please help me

ejn63 · Answer

Sounds likely the drive needs replacement. If you have not prepared a set of recovery media and made a backup of your data, do that NOW.

See:

www.dell.com/.../Media-backup

Once that's done, run an extended diagnostic on the drive (F12 at powerup). If you see an error such as 2000-0142, it's time to replace the drive and reload the operating system from the recovery media.

CallMeRady · Answer

Thanks for your reply , i have already lost all of my data , at some moment i found that disk has disappeared from this pc , then went to disk management and found all of its space allocated as free space , any way ... what i should do ? replace the hard drive ??? or is there any fix ?? also what caused that

ejn63 · Answer

What error code do the diagnostics  return?

CallMeRady · Answer

How to do the diagnostics ??to be clear , i think i have lots of bad sectors and i really need to fix that , they causing the labtop to be slow and freezes some time and i cant use programs really well like before like photoshop / illustratori use the labtop for work , and i will be very thankful if you can help me :)

Philip_Yip · Answer

Power down the system. Then power it up and [press [F12] then select diagnostics. See here for an example: https://www.youtube.com/watch?v=WDpvQ3qwy1c&list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr&index=11

CallMeRady · Answer

i did the diagnostics and got for the Hard drive error code 2000-0157

Storage, Drives & Media

Hard Drive Issue

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