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November 15th, 2005 16:00
Hard drive replacements?
I am having the same problem as a few other folks...
DST Short Status Test
Test Result: Fail
Test Result: Fail
Primary hard disk Drive 0 not found
(Not to mention a screaming baby....)
So, I am getting in line to have
ejn62 break the news to me that my hard drive is D-E-A-D. (I wonder how many times a day he/she does that?)
I don't suppose anyone can recommend a reliable (and quick to ship) source to buy said 2.5" EIDE 9.5 mm notebook drive? If anyone has a recommendation, please PM me if you aren't allowed to post it here.
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ejn63
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November 15th, 2005 16:00
lisahoo
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November 15th, 2005 16:00
bless you!!
(and baby is now napping -- I might actually survive this day!)
But now I have 2 more questions now that I am shopping; (and I've looked at the compatible replacement drives as listed on Dell.com)
What rpms are compatible? there are drives listed with both 4200 and 5400 -- is one preferable?
Interface -- EIDE -- is that compatible with ATA-5, ATA-6 -- but not serial ATA150?
I looked up EIDE but I'm mostly finding stores, not definitions and Webopedia wasn't very helpful.
And is it possible to hook up my old dead drive and try to resuscitate any of my old data? or should I find a Guru-for-hire to try to do that for me?
Message Edited by lisahoo on 11-15-2005 01:50 PM
ejn63
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November 15th, 2005 20:00
If the drive is as you describe - totally unrecognized by the system - home recovery is pretty much hopeless. If you need the data back, you will need to send the drive to a recovery service firm. Such services are not inexpensive - from upward of $1,000+ - but if the system doesn't recognize the drive at all, there's nothing you can do outside of hiring one of these companies.
BBraxton
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November 16th, 2005 11:00
lisahoo
When I call with a hard drive problem on a desk (not portable) system, the first thing the support tech requests that I do (after diagnostics) is FIRST remove power cord (in the case of notebook, it would be both power cord AND remove battery as well) and then to unplug the signal cable from the hard drive, also to remove the other end from the main board, then reconnect the main board and reconnect to the hard drive. I may have to do this more than once (to clear up corroded connector).
It is (in my mind) possible that someone might be able to get a sign of life from the notebook hard drive by doing the same -- remove power connection to the notebook PC, remove the battery and leave it out -- then try to see if drive shows up. If not, remove the hard drive (entire case of the hard drive). When you re-insert the hard drive (make sure the connection is solid) then to try the hard drive again, you would LEAVE the battery out but connect the AC power cord to give it another try. I know that on desk systems, this method frequently makes the drive appear long enough (sometimes) to get data copied off of it. In the case of a specific notebook, I am not certain. The best.
lisahoo
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November 16th, 2005 20:00
Thanks for the tip, BBraxton!
I was able to rescue my Outlook and Quicken files from the old hard drive so I can (eventually) reinstall everything... Lots of work ahead, but at least all my data isn't completely gone.
I had a new drive overnighted, but now I can't get beyond "Primary hard disk drive 0 not found". More fun for me....
Message Edited by lisahoo on 11-16-2005 05:24 PM
BBraxton
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November 17th, 2005 10:00
perSec
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November 17th, 2005 17:00
Does that mean I got a bad brand new HD? Need another new HD?
ejn63
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November 17th, 2005 18:00
perSec
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November 17th, 2005 19:00
ejn63
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November 17th, 2005 19:00
GreyMack
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November 18th, 2005 22:00