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3943
February 26th, 2008 23:00
Hard Drive trouble?
Ok so my computer was moving really slow due to some viruses that i couldn't get rid of, and my local computer store told me i should just reformat it (i don't have the cash to pay to get it done at the moment) but when i tried i get a fatal error saying that my computer is missing parameters. I can't go back to the way my computer was before because everything was deleted. So does the problem have to do with my drive or is it something i can fix without buying a new one?
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shesagordie
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February 27th, 2008 02:00
What is the computer model and version of windows?
Bev.
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BishopGT
2 Posts
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February 28th, 2008 02:00
Its a Dimension 3000 and it used to have XP on it...now its got nothing cause it wont let me install XP again.
shesagordie
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46K Posts
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February 28th, 2008 02:00
As your computer was shipped after 7.16.04, you should have the Dell's PC Restore by Symantec utility on the hard drive, that restores the system to factory condition, see here.
If the above does not work, the following are the procedures for a CLEAN reinstall of XP.
First, disconnect all the peripherals from the system except the keyboard, mouse and monitor.
How to configure a Dell Dimension series system to boot to the CD or DVD drive.
How to reinstall, XP.
While installing, remember to delete all existing partitions when you are prompted, then recreate the partitions and format the hard drive, following by installing XP.
After installing XP, you need to install the drivers and applications in the following order,
Desktop System Software [if applicable]
Intel Chipset
Video
Network Interface Card [NIC]
Audio
Modem
All other drivers.
Then, install the Anti Virus utility and update the definitions, followed by all the critical Microsoft updates.
Bev.
===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.