HDD Diagnose error code 2000-0146

Question

even i set BIOS to default setting   .... please help

DELL-Nikhil D1 · Accepted Answer

Hi Shilan,Error Code 2000-0142 means hard drive faliure and needs to be replaced.The following link mentioned below would have the details information of the Error Codes.http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=583411&doclang=en&l=en&s=dhsIn case the system has active warranty, please private message the system service tag, contact number and registered owner’s name. To private message, accept my friend request; click on my user name and click start conversation. To check the Warranty status use this link:  http://tinyurl.com/5r4b8jAwaiting your response!

ejn63 · Accepted Answer

Simple:  You need a new hard drive.  Yours is faulty.

DELL-Nikhil D1 · Answer

Hi shilan57,

Try running the custom test on the hard drive which will help in giving more details on error message To run custom test on hard drive follow the below steps:

Switch on the computer, tap F12 at dell logo to enter “One-time boot menu”.
Use the up/down arrow keys to highlight “Diagnostics” and press enter.
After the diagnostics is done select Custom test and select hard drive. And post back the error message. I would tell you the next course of action.

In case the test passes, follow the next steps.Check in Safe Mode with Networking. follow the below steps :

1. Restart the computer.
2. Keep tapping F8 on the Dell Logo Screen.
3. Once the computer enters Advanced Boot Option, select Safe Mode with Networking.
4. Press Enter.
5. Check if the computer is doing the same thing in safe mode with networking.

Please post the results.

shilan57 · Answer

dear Nikhil, lets talk Eng. to Eng. i couldnt enter safe mode because of Blue Screen again .. next i did exactly what you have written... and i have a HDD problem (error code 2000-0142) after that i set BIOS to default setting but the problem is still there!!! your help appreciated ..

shilan

shilan57 · Answer

to make it short... its a second hand laptop and im in Iraq...and i think warranty is not available any more....so???

ejn63 · Answer

You will need to purchase a new hard drive of the same type you now have, install it and then load the operating system.  If you need further instructions, please post the system model name and number.

Storage, Drives & Media

HDD Diagnose error code 2000-0146

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