HDD Failure

Question

I am hoping someone can shed some light on my problem.  I own a inspirion 7500.  I recently upgraded the HD to a 30 gig.  The computer ran fine for several months, long enough for the warranty to run out.  What happened is the computer crashed and after wards when I power the laptop on, a message says that there is no operating system.  So I reload windows 2000 and as soon as the process gets to starting windows a message then appears stating that there is no HDD detected.  Make sure the hdd is pluged in.  What I have done so fa is to remove the hdd and reseat it.  I have removed the battery and optical drive but afterwards it still doesn't see the hdd.  I'm seriously thinking about getting a new hd but need to make sure that it is in fact the hd before I do.  If the hd went goes out does it loose windows as well?  thanks in advance     Brian

Kordero · Answer

:smileyhappy: well, you can run diags or psa test in this system if you have drivers and utilities CDs, or pressing FN+power button when the system is off.- if a error code apeard like the HDD is no present, well... thats a good reason to buy a new one.-

Darrel112 · Answer

It's possible that the hard drive is working intermittently. That's happened to me more then once.   You said  'you recently purchased a new hard drive and ran fine for several months, long enough for the warranty to run out.'   A new hard drive usually has at least 1 year warranty. Some have up to five years. Check the warranty of your hard drive before buying a new one.

Jbrian144 · Answer

Thank you for the info,  What I have done so far is to run a diag. test for the HD per Dell user manual for the specific HD.  The message appears that the test is running, but almost immediately a message appears that the test is complete, but says nothing about the results.  I've run this test about half a dozen times.  The F2 route still says that the HD is missing.  The tech support that I keep finding is for jumper settings and what not.  So I think I'm at the buy a new HD and see if that fixes the issue, which is what I plan on doing if it is in fact just a HD issue and nothing else.  Do you have any other diagnostic test that I can run to check?     Brian

willydee · Answer

Is the the old drive still avalable? Try that before you buy another one.:smileyhappy:

Storage, Drives & Media

HDD Failure

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