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Mad Chemist

9 Posts

7012

September 1st, 2006 16:00

Help! DVD drivers corrupted or missing. (Code 39)

I have a Dimension 3000 with with NEC DVD+RW-ND3100 and a Samsung DVD-ROM SD-616E.
 
While loading some software for a Kodak Digital Camera I managed to corrupt or erase my drivers for both the DVD ROM and DVD RW drives.
 
When I look at the device manager the drives show up but a look at properties yeilds the following message.
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
 
I have uninstalled both devices, tried troubleshooting, and even downloading new drivers from the Samsung and NEC. 
 
My question is how do I install new drivers without the use of a CD or DVD drive? 
 
I am unfamiliar with trying to do things while the system is booting and I am leary of trying anything with the BIOS.  I am worried I will do more damage and have a lot of files (music, pictures, ect) that I don't want to lose.  Obviously backing those files up with a DVD prior to trying anything isn't going to happen.  I could back them up on a thumb drive.
 
Any suggestions?  Thanks.

Mad Chemist

9 Posts

September 1st, 2006 17:00

Sorry.  After reading some other posts, I may have downloaded firmware instead of new drivers from the manufacturers.  Also I have the original drivers on DVD or CDs from Dell but obviously can't load them without the use of my DVD drives.

osprey4

6 Operator

 • 

34.2K Posts

September 1st, 2006 18:00

Un install the Kodak software. Then follow these instructions to fix this error. Check that the drives are working properly before you reinstall the software.

Mad Chemist

9 Posts

September 1st, 2006 23:00

Thanks Osprey!
 
I was nervous messing with the registry but it wasn't too bad.  I created a backup in XP and then uninstalled all my CD burning software (Roxio).  I followed the directions from Osprey's link and restarted my computer.  Both drives showed up after the restart and I am now back in business.  Thanks again.  You solved this in an hour and I had spent the last several weeks trying to figure this out myself.

osprey4

6 Operator

 • 

34.2K Posts

September 2nd, 2006 10:00

Cool! Thanks for posting back.

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