Start a Conversation

Unsolved

This post is more than 5 years old

7715

August 5th, 2008 07:00

Inspiron E1505 E drive failure

​I have been trying to fix my dvd+RW drive for a few weeks now to no avail. My computer will not recognize any cd / dvd upon insertion and when I go into my computer, the contents of the cd or dvd will not show up in the E drive. When I check the device status, my computer says that the device is working properly. I am out of warranty and when I work through the trouble shooting it ends up not finding a solution.​

10.9K Posts

August 5th, 2008 16:00

Run the Dell Diagnostics on the drive.  The Diagnostics should be on
your hard drive.  Press F12 at startup while the blue Dell is on the
screen.  This will take you to the boot menu where the Utility Partition
or Diagnostics will be a choice.  Run the Custom Test for the drives
and have a data CD (not music CD) ready for the read test.
Message Edited by Skybird on 08-05-2008 11:58 AM

3 Posts

August 5th, 2008 18:00

I ran two diagnostics. The first one was the optical device built in test, which failed. The error code was: 1000-0148 and the MSG: unit 2 optical drive BIST -- OPU test failed. I ran the second system test and got a second error code: 0F00:286E. MSG: Optical Drive BIST -- OPU test failed.

10.9K Posts

August 5th, 2008 18:00

The diagnostics errors are confirming that the drive has failed.

It is time to replace the drive.

3 Posts

August 5th, 2008 18:00

I also had a third error code: 3600:0649 that stated than an Invalid AC adaptor reported. Not sure if this would affect the CD Drive but thought to include it. Hopefully someone will be able to explain this error as well.
No Events found!

Top