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10504

January 28th, 2014 16:00

Installed new Hard Drive - but having issues with Drivers Disk

I installed a new hard drive and put in the Operating System disk, then put in the Drivers and Utilities Disk, but it starts and then it stops and says:

"No drives were found. Click Load Driver to provide a mass storage driver for installation"

?? Help

4 Operator

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34.2K Posts

January 29th, 2014 15:00

Hi Timsdixon,

It appears you need to provide the SATA driver in order for the Windows installer to recognize your SATA drive. So perhaps you could start by providing the model of your Dell and OS.

2 Posts

January 29th, 2014 16:00

Dell Inspiron 1525

thanks

4 Operator

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34.2K Posts

January 29th, 2014 17:00

Here are your drivers. Please follow the OS installation guide linked below for instructions on how to load these during the installation process.

7 Technologist

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16K Posts

January 30th, 2014 23:00

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