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January 25th, 2005 09:00

Intel Application Accelerator Won't Install (XPS Gen2)

System is a year old. Did a bare-drive install of XPP using all the drivers from this site. Working great. Missed, then later saw the IAA program, read posts about it here, decided to install it. Can't. I realize there are two programs. One is the driver the other is the application. Downloaded and ran the driver (chipset install) no problem, but the IAA install program says "incompatible hardware." Going nuts here. Have downloaded progs from the Intel site (v2.3) as well as this site, specific to my XPS. Nothing is working, no SATA controller is listed in Device Manager.

I searched and found tons of hits discussing this but nothing suggested has worked.

Is it NOT possible to install the IAA application if you didn't press F6 during the OS install when it asks for third party RAID drivers?

I would like to have the IAA software on here since that is what it came with originally.

Thanks, kj

Message Edited by kjarrett on 01-25-2005 05:11 AM

1.3K Posts

January 25th, 2005 12:00

You need to install the Pre-OS drivers to install the Intel Application Accelerator.

Also you must have your BIOS (SETUP) set for SATA RAID=On or something like that.  Otherwise you will not be able to the RAID Pre-OS driver.   I am guessing you may have changed your BIOS setting otherwise you would of never got it installed in the first place, since you would of got a message about not being able to find the HD.

You may have to restart the installation to get it on.    May want to check out this thread where some one came up with a solution on a 8400 to install the drivers without a diskette.
http://forums.us.dell.com/supportforums/board/message?board.id=dim_other&message.id=200283&view=by_date_ascending&page=4

I just recently went through the normal procedure to insall Windows using the F6 option and all went well.

Personally since you have a diskette and if you have not started loading your applications I would start over.   You need to create the Pre-OS RAID driver diskette, executing the Pre-OS RAID driver.  Also check the Dell download section they have some never version of the RAID software.  Look in the SATA section this link may work
 
 
Good luck

Message Edited by TomXPS on 01-25-2005 06:34 AM

156 Posts

January 25th, 2005 15:00

Thanks Tom. I will check the threads. I *HAVE* installed all my apps - I'm done - and need to know how to get these drivers loaded, so I can get the application going...

1.3K Posts

January 25th, 2005 16:00

Unless your planning on seting up RAID, all may be ok without the driver.   I do remember some claiming that you get a bit better performance with the SATA RAID setting to yes and having the driver installed, even on a none RAID system.

I have mine setup as RAID 1, which is sort of nice saves me from file loose due to hardware failure. 

I think the thread solution, I pointed to will work.  I rember doing similar thinks back when I had a Propetery CD that needed some drivers to run under Windows NT 3.1 days.
 

156 Posts

January 28th, 2005 21:00

Thanks I checked the thread but I don't have the SATA controller listed in Device Manager. Any idea how I can get it in there?

1.3K Posts

January 28th, 2005 22:00

About the best I can do is to tell you to look at the thread.  It an example of how one person solved the problem on a 8400.   The 8400 has different drivers so, this is only a sample of what you need to do.   Create the Pre OS driver for you system on the diskette and look at the files it puts on the diskette that may give you a clue.
 
Unless you planning on setting up RAID it may be no big deal, to have the application Accelerator installed.   Dell did it this way, so you could covert to RAID 0 or 1, without re-loading.   
 
If you do manage to get the driver installed you need to change your BIOS settiing to SATA RAID=YES, before you can install the Intel Application Accelerator.
 
 
Good luck.

156 Posts

January 28th, 2005 23:00

Thanks Tom. I'll take another look. -kj-
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