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April 13th, 2007 21:00
No DVD drive
I need to reinstall my OS and I have the OS CD, but I need to fix my DVD drive because it can't read CD's atm. There is a "!" mark next to the drive. I believe it says "Code 39". I have my Dell Resource CD also, but it doesn't contain the necessary drive. Where would I get the drive? I've tried looking through Dell's website. I have a Dell Dimension E521 with Philips DVD-ROM DROM6316.
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Predator
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15.3K Posts
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April 13th, 2007 22:00
Hi time4swim,
The Code 39 error is usually related to the Upper & Lower filters. Please click on the CD/RW link in my post and scroll to section 100, article 31 for the Microsoft article on the issue. (Ignore the reference to Roxio).
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link
time4swim
29 Posts
0
April 13th, 2007 23:00
Predator
2 Intern
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15.3K Posts
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April 14th, 2007 00:00
Hi time4swim,
Glad to hear the article retrieved the drive and the OS install should get you back to where you wish to be. Have a good weekend.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.
CD/RW Link