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29 Posts

2938

May 3rd, 2006 03:00

Please Help with DVD!

I have problem with the DVD box, because is opening and closing, and I can't play any DVD's because this problem don't let me! I hope is something I can do. Thanks!

2 Intern

 • 

15.3K Posts

May 6th, 2006 12:00




Hi Paulatina,

Go to Device Manager, select the drive in question and click Uninstall, shutdown, do not restart yet.
Open the case and reseat (unplug / replug) the flat gray IDE cable from the motherboard to the back of the drive.
Turn the system back on; did it help? If not, please list the name of your Dell system, name/model of the drive and have you scanned your system for virus and/or spyware issues lately?


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link

Message Edited by Predator on 05-06-200609:04 AM

29 Posts

May 9th, 2006 18:00

Thanks for your help Predator, It Works!!!

2 Intern

 • 

15.3K Posts

May 10th, 2006 00:00

Glad to hear the news Paulatina !

Best of luck with your system !!

Jeff

29 Posts

May 26th, 2006 03:00

Microsoft Windows XP

Home Edition

Service Pack 2

Dell Dimension

Samsung DVD-ROM SD-616T

Do you think a can do something or I have to buy a New DVD for my computer? I hope you can helpme. Thank you for your time!

29 Posts

May 26th, 2006 03:00

Hi Predator that's me again! the problem with my DVD starts again. And Yes I just scan my system for Virus and all that.
 
Microsoft Windows XP
Home Edition
Service

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