Searching for ground zero

MikeRoan1.  

 

The nearest to factory install you can revert the system, is to reinstall the operating system, applications and drivers.

 First, you make the CD/ROM/DVD the first boot device.   How to configure a Dimension series system to boot to the CD/DVD drive.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=TT1032262

Then you can use the following instructions.

 

http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
 
To find the Dell reinstall guide, that's specific to your system, go here

 

http://support.dell.com/support/topics/global.aspx/support/software_reinstall/en/index?c=us&cs=19&l=en&s=dhs

 

Prior to installing, remember to disconnect all external peripherals from the computer, except the keyboard, monitor and mouse. 
While installing, delete all existing partitions (Paragraph 5) when you are prompted, then remake and format
them (Paragraphs 6 & 7), followed by installing XP.
 
You will have to reload the drivers and applications, etc, that should be on the CDs sent with the computer, starting with the chipset driver.
After the installation, you will need to download and install the MicroSoft Critical Updates, plus any
other updates you deem necessary, also remember to enable the firewall before going online.
 
Printing a copy of these instructions, as a reference while installing XP could also be a help.

If you received your computer after 7.15.04, then you should be able to use the following Dell PC Restore Image.
 
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1090151&c=us&l=en&s=dhs&cs=19
 

Bev.