Check this MS article. I believe you are infected with this particular virus. The HaxDoor virus. You can google for more info on it.

 

You are in big trouble though since your computer cannot boot. I would suggest making a recovery Cd of BartsPE. Google it for instructions how to make. Include in the BartPE the plugin deepburner, info on that also on website, and try to recover the data as you may need to do fresh install of XP.

Hi,

 

Thanks, for the info.  We were figuring I might have to do a reinstall of the entire OS.  Not that I am looking forward to spending my day at work installing the OS.  He doesn't keep alot of info. on his computer, but he does have inventory on there, but he backs that up pretty regularly and will only have to iinput the last two weeks.

 

Another, side question, shouldn't his McAfee have caught this virus?  What is the point of having a virus program, if it cannot contain a virus.  I will contact McAfee and see what they have to say as well.  I think he was just on the internet when the McAfee popped up,  Then the spyware scan for McAfee popped up and then when everything went south.

 

Thanks,

Kelly

In my brief readings about this trojan virus it is so bad it will destroy your antivirus program so that is probably why Mcafee did not get rid of it..rather the virus got rid of your antivirus.

 

With a BartPE boot Cd he should be able to get his inventory off the hard drive before the new install of Windows.

 

Make sure when he installs Windows he is offline from the internet and the LAN at work.

 

Also it is possible he has infected the whole office computers as this virus can hide deeply embedded in the registries. So there is a chance their whole system could go down.

Okay, so here's the update, I decided that we should just reinstall Windows XP on the laptop.  So I was able to get into setup by hitting the F2 key and I had it boot from the CD drive.  I went through everything and it then it had trouble restarting.  I manually restarted and it seemed to be all back to normal.  So the first thing I did was a virus scan (it was still there) and the I did a disk cleanup and defrag.

 

Now, I can't seem to get onto the internet.  It shows that I have no connection, event though I have it shows I have connection wiuth my linksys card and also when I connect directly through my router I have connection.

 

Any suggestions, to get this up and running again.  I would like to go through a more thorough scan to see if we may have missed anything.

 

Thanks,

In device manager remove the network drivers reboot and reinstall them.  See if that fixes the problem.