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5 Posts
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14593
December 5th, 2003 20:00
System Won't Recognize New HDD
I just installed a Maxtor 40Gb Ultra ATA/133 in my XPS. I have a Dell installed 120Gb SATA HDD. In the Computer Management - Storage - Disk Management Window the new 40 GB HHD shows a healthy (EISA Configuration) but no volume letter. When I right click on that selection, all I get a "help" choice. I tried using the MaxBlast configuration SW but it doesn't recognize the new drive. All it sees is the "C" drive.
Can any one help me? Thanks!
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LittleAdvice
1.1K Posts
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December 5th, 2003 21:00
TomBinder,
Has the drive been partitioned and formated?
TomBinder
5 Posts
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December 6th, 2003 00:00
I was trying to partition and format it with the MaxBlast installation software that came with the HDD but I can't seem to access the HDD. I did run through the tutorial but when "clicking" on the new drive I couldn't select it.
Warm regards - Paul
crazyhorse333
25 Posts
0
December 6th, 2003 15:00
TomBinder
5 Posts
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December 6th, 2003 16:00
The jumper is set to cable select. In Drive Manager the Maxtor HDD shows up as "healthy" but it doesn't have a drive letter. I can't seem to get it to partition or format it. I have logged in as Administrator. When I right click nothing is recognized. My bios Primary Master is set to Auto.
Warm regards
varahram
3 Posts
0
December 6th, 2003 17:00
I had the same problem. At start hit F2, it takes you to Setup. turn primarydrive 0 off, turn primary drive 1 to auto. Save changes and exit. Put your reinstall windows disk in cd drive. Reboot, this time hit F12, it takes yoiu to reboot menu. Set reboot from cd drive. Reboot, and windows set up will detect new drive and follow format instruction. When finished Reboot and go to F2 set up and turn bsck primary drive 0 to auto and reboot from hard drive.
good luck, varahram
crazyhorse333
25 Posts
0
December 6th, 2003 18:00
TomBinder
5 Posts
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December 6th, 2003 22:00
Still no joy. I made the the Prmary AUTO and turned off the SATA HDD. The PC still didn't recognize the new 40 HDD. I couldn't boot up using the startup disk because an error message said no hard drive was present.
Any more suggestions? I appreciate everyone's assistance so far.
Warm regards
beast194
34 Posts
0
December 7th, 2003 01:00
Message Edited by beast194 on 12-06-2003 10:13 PM
crazyhorse333
25 Posts
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December 7th, 2003 02:00
http://www.hardwareanalysis.com/content/topic/11562/ Check out this forum, I googled sata hdd and found their site and this forum and it seems that a lot of people are have the same trouble. I bet you will find the answer faster at this site then here. I have 2 WD hard drives. I would guess that it is in the way the bios are reading the jumper settings. Wish I could help more, I certainly identify with computer frustration. Michael
The link is on a topic that might help you.
varahram
3 Posts
0
December 7th, 2003 03:00
you have to boot from cd drive. If you do that and bootup disk dosn't detect the hdd then double check the jumper. Maxtor have several jumper configration. make sure you are looking at the right one.
varahram