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7140
March 10th, 2005 19:00
unmountable boot volume
Dell Dimension 8100
nearly 4 years old
1.7 Ghz ghz
40 gig HD "IBM Deskstar"
768 MB RAM
WinXP Pro SP1 (no updates because we just formatted & re-installed)
Boots to unmountable boot volume error
chkdsk /r at 75% says "the volume appears to contain one or more unrecoverable problems"
fixboot says the same thing
Downloaded and ran Dell Diagnostics. Ran almost all of the tests (I stopped it after 4+ hrs when it was checking CDs) and everything to that point came up clean and functional.
Downloaded and ran Drive Fitness Test (v4.02) from the Hitachi/IBM site and that also came up clean and shows the HD as OK.
What I don't know is whether the Dell Diagnostics checks the Motherboard. Does it?
nearly 4 years old
1.7 Ghz ghz
40 gig HD "IBM Deskstar"
768 MB RAM
WinXP Pro SP1 (no updates because we just formatted & re-installed)
Boots to unmountable boot volume error
chkdsk /r at 75% says "the volume appears to contain one or more unrecoverable problems"
fixboot says the same thing
Downloaded and ran Dell Diagnostics. Ran almost all of the tests (I stopped it after 4+ hrs when it was checking CDs) and everything to that point came up clean and functional.
Downloaded and ran Drive Fitness Test (v4.02) from the Hitachi/IBM site and that also came up clean and shows the HD as OK.
What I don't know is whether the Dell Diagnostics checks the Motherboard. Does it?
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ejn63
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March 10th, 2005 20:00
shesagordie
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March 10th, 2005 20:00
mgreen.
Check out the following articles
http://www.techtips4u.com/kb/sw/SW00014.htm
mgreen
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March 11th, 2005 02:00
Things have gotten worse - now according to the BIOS (and anything else I try) I have neither a hard disk nor a CD drive.
Booting brings up two beeps and the message to "Strike F1 to retry boot, F2 for setup utility". In setup both the CD and the HD are listed as "unknown devices" and I can't find any way to force the BIOS to look for the IDE drives again (they're both on auto).
This was the behavior that caused us to format in the first place, except usually the machine would boot properly to Windows and then lose all its IDE devices in the middle of something.
the last time I was able to get into the recovery console an tried a chkdsk /r again it politely informed me that there was no such drive (C) or there was no disk in it. Naturally, no other commands would run from the console either.
As far as the age of the drive having anything to do with it, I have a much older Dell PC (XPST 550) that is still running just fine.
Message Edited by mgreen on 03-10-2005 10:45 PM
ejn63
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March 11th, 2005 09:00
techiebyheart
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March 11th, 2005 11:00
mgreen
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March 11th, 2005 16:00
At the time I ran both the Dell Diagnostics and the IBM/Hitachi Disk Fitness test I had both Optical drives and the Hard Drive being detected. Right now I have no IDE drives being detected by the PC.
*************
The IDE auto-configuration failed - right now I have nothing showing for IDE devices - even the slot that *should* say "not installed" now says "unknown device" Thank you for posting the technique to do the auto-configuration, BTW.
*************
This morning: Running the DFT from a floppy - the two optical drives are detected, but not the HD (this is different from yesterday & this is even though the BIOS says nothing is there). So at least that cable is fine.
Swapped and reseated the cables & now all IDE drives are detected (at least for the moment). Dell Diagnostics (again) says the HD is fine.
I think the IDE controller on the MB is failing.
Message Edited by mgreen on 03-11-2005 12:50 PM
ejn63
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March 11th, 2005 17:00
They are currently the subject of a class action.
http://www.sheller.com/Practice.asp?PracticeID=114
ejn63
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March 11th, 2005 18:00
If you have had 3-4 years of service out of this model drive, you've done exceptionally well - something like 50% of them failed within the fist year to 18 months - and I can attest the replacements were no better - I replaced one of the failed drives, which lasted about another 6 months before it too, expired suddenly and without warning.
mgreen
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March 11th, 2005 18:00
mgreen
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March 11th, 2005 21:00
I too, was somewhat amused when I read the name of the drive on its label.
techiebyheart
62 Posts
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March 12th, 2005 01:00
mgreen
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March 12th, 2005 13:00
mgreen
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March 15th, 2005 14:00
Follow up:
You all were correct - the IBM Deathstar" drive was most definitely at fault (despite the diagnostics). I replaced it yesterday and things are back up and running fine.