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68 Posts
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14748
August 25th, 2004 02:00
Urgent!! Need help fast
Well, i have a Dimension 4600, i want to install a new firmware upgrade for my Samsung SD-616T 16X DVD ROM, now i went to Dell.com then to downloads then to 4600, then to the firmware upgrade download. I downloaded it and then it said when i opened (the finish download), it said to insert a floppy b/c it had to do this upgrade on dos. Now at this point i should of said no, but i continued. So once this upgrade burned itself to the floppy, the next step was to restart the computer, to let dos handle it. so i did and dos reconized the floppy and it said reboot, so i did and when it starts up another dos screen presents itself, and it says press F1 to continue or F2 to set up so, i continued, and when i went to My Computer to check if the firmware worked, it didnt My computer doesnt have the DVD ROm slot anymore its not there, and when i went to open the drive the little green light is off and it doesnt respond to me pushing the button. Im guessing since messed up the upgrade somehow my motherboard doesnt reconize that its there, therefore it doesnt send power to it. I really messed up Please help me
thx
Chunk
Chuck411
68 Posts
0
August 25th, 2004 02:00
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R66264&SystemID=DIM_P4_4600&category=0&os=WW1&osl=en&deviceid=2684&devlib=32&fileid=86171
this is the link to the upgrade, hopefully this might help my problem
Chuck411
68 Posts
0
August 25th, 2004 03:00
the system restore did not work,
when i start up windows it takes a long time, and the opening page where it says dell in big blue letters with the white loading bar underneath, loads up fast, but when it at 100 percent it stays that way for a little while, then brings me to that dos page withe the F1 and F2 option, but right above that it says, Secondary drive Not Found, is that drive the DVD Drive?
Chuck411
68 Posts
0
August 25th, 2004 03:00
Black Velvet
17 Posts
0
August 25th, 2004 05:00
i have the identical problem. i posted several days ago and predator and i have been working on it, but so far nothing seems to work. I lost both my dvd-rom and cd-rw with that download, but i didn't use the floppy to open my computer, but i still had the f2, and set-up screen come up. have you installed sp2 yet? and could there be a problem with this?
black velvet
arnieday
613 Posts
0
August 25th, 2004 13:00
Chuck411
68 Posts
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August 25th, 2004 15:00
Chuck411
68 Posts
0
August 25th, 2004 16:00
arnieday
613 Posts
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August 25th, 2004 16:00
In MY Control Panel> Add/Remove Programs list, it's called "PowerDVD" and is 13.32MB in size. The reinstallation disc is a separate disc which came with the computer. To uninstall and reinstall the software should take you no more than 5 to 10 minutes. Post back if you don't understand what I am saying.
Chuck411
68 Posts
0
August 25th, 2004 17:00
I uninstalled and then installed powerdvd, nothin happened
My drive is corrupt or something, so im just gonna buy a new one sometime unless i can figure this out without reinstalling xp, which i dont think will help, It doesnt hurt the comp to have a dead drive sitting in it, does it? Any good recommendations on a new DVD Rom?