Wont Read DVD's

Question

a while ago, i removed sonic cineplayer from my computer, not knowing that this would make all other media-playing software not work properly. since then ive had extreeme trouble being able to watch DVD's. i had it working again for a short while, and then it jsut stopped. ive followed all the posted solutions i could find. like downloading drivers and new media players, but the fact is... my DVD player isnt reading that theres a disk inside it. anything i can do? would downloading sonic cineplayer work to fix this problem? thanks for any help you can give ^_^

sahirpervaiz · Answer

There are a couple things you can do in order figure out exactly what is wrong with your drive.

1. Make sure the disks your putting in are compatabile to your drive. If that is the case it will sit and do nothing in the drive.

2. if it is compatabile make sure you see your drive doing activity, this is a sign of showing you that your drive is still operating and is still working.

3. you can see what the computer says about your drive by doing the specific order;

a. go to my computer and right click on it.

b. then go to properties within the menu that has been shown

c. when a window comes on, as the heading it should say "System Poperties"

d. Find and click on the tab called,"Hardware", it should be the third tab from the left of the first row of tabs.

e. When you have click on the hardware tap, the first thing on that tap that should appear is the device manager. Click on it.

f. Now you should see a large list of devices that are currently hooked up to your computer some decives that are not active may show up as well. Find the icon that says DVD or CD Drive.

g. Now that is the drive that your dvd drive. If there is a symbol of a red "X" on your device that means there is something wrong, such as not working, or not installed properly, etc., if there is a yellow question mark on it then that means that the device is not recognized or the computer doesnt know how to use it.

h. in order to completely understand what is going on double click on your device that you are having trouble with. A window should appear stating your device as the heading or title bar. In the center of that window there should be something called the Device Status. Here if the device is working properly then it should say the following statement.

"This device is working properly.

If you are having problems with this device, click Troubleshoot to start the troubleshooter."

If this is the message your case, dont worry about it, click the troubleshoot button. If your device is still not working then your case is more in depth and you should have a diagnosis done on your drive to see if there is a more serious problem. This is for the configuration for the OS of Windows XP both editions. If you have a different operating system i may be able to help.

Message Edited by sahirpervaiz on 09-02-2007 03:14 PM

Lukoi · Answer

well i looked at everythng you said, it says its working properly so i dont know what couild be wrong, im running Windows XP. it reads CD's just fine, but anything that is DVD it wont read.. i think its because i accidentally delited a driver, or maybe because sonic cineplayer is gone.. it all started happening when i removed that from my computer... now it doesnt read my game DVD's either x.x and my warrenty jsut ran out a short time ago. dangit..

Lukoi · Answer

ive tried all that and yeah it says the dvd drive is funtioning properly. but it wont read any sort of dvd no matter what, ive downloaded codec's and different media players and everything adn it still wont work x.x

Skybird · Answer

Does the drive show in My Computer?

When you removed Sonic Cineplayer, you removed the DVD codecs, thus a commercial
movie DVD will not play. You need to reinstall Cineplayer or PowerDVD. It is not
available for download because it is a commecial program.

If you do not have the installation disc, you can try some free DVD decoder software
here ...........

http://www.videolan.org/vlc/

or .............

http://www.free-codecs.com/K_Lite_Codec_Pack_download.htm

Skybird · Answer

Look in the Device Manager ......... Click on the (+) next to DVD/CD-ROM drives.  This will reveal the Brand and Model ofdrive.  Please post that.   Also, what model of computer are you using?

sahirpervaiz · Answer

When you instert your disk, does anything pop up sucha s a window asking you what to use inorder to read the disk. if it doesnt then go and open my computer, right click on the dvd drive, and check the tab named Auto Play. Find the movie selection on the menu and see if your menu is set to play with Windows Meida Player if it is not then you should set that as your default. If everything is set then go to this link here and follow the on screen insturctions.   http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen   then refer to this but you should know three things               1. Your service tag             2. your model of the computer             3  Your dvd or cd drive model If you dont know your dvd or cd drive model then just go to device manager and click on your drive and your info would be the first thing you see on that window after the Title bar.

Lukoi · Answer

1. Your service tag - I'm not allowed to post this aparently x.x
2. your model of the computer - DIMENSION 5150/E510
3. Your dvd or cd drive model - HL-DT-ST DVD+-RW GSA-H21N
ummm.. hope this stuff helps.... i tried to flash my drive with this link
http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=32&impid=-1&servicetag=&SystemID=DIMENSION+5150%2FE510&hidos=WW1&hidlang=en
i got the update that said "urgent" and it tole mt to flash my drive or something, do i ddi that and restarted... still doesnt work.. x.x

Message Edited by Lukoi on 09-07-2007 07:33 PM

Storage, Drives & Media

Wont Read DVD's

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