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November 2nd, 2020 15:00
Alienware M17 Randomly Shuts Down or Sleeps
This is very upsetting because this is my replacement M17. The first laptop I originally bought had a keyboard issue and this sleeping issue. Now it's happening to this laptop and I'm at a loss. Please help. I don't run any extra programs and all my drivers are up to date. It happens when I'm gaming and when I'm just scrolling through the internet.
Graphics Card- RTX 2070
Processor- Intel i7-10875H CPU @ 2.30 GHz
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DELL-Cares
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November 2nd, 2020 15:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.