Unsolved

1 Rookie

 • 

2 Posts

71

January 5th, 2026 18:20

Dell Support Assist

Hi,

I'm trying to start Dell Support Assist and keep getting the message that's taking too much time and restart computer. Does Dell Support Assist work?

Best regards.

Moderator

 • 

17.8K Posts

January 15th, 2026 13:38

What is your computer model and the OS installed?

1 Rookie

 • 

2 Posts

January 15th, 2026 16:02

@DELL-Jesse L​Dell Latitude 1749 Windows10 Family 

1 Rookie

 • 

21 Posts

January 19th, 2026 04:51

@DELL-Jesse L​ I'm having the same issue.  Since SupportAssist is no longer available through the Windows Store, I downloaded it from the Dell website.  It works initially right after installation but when I close it and reopen the message that it's "taking too much time and to restart computer" appears. I've uninstalled/reinstalled it numerous times and with each reinstall it works fine but not after closing/reopening.  It's the latest version 4.10.6.48716 that I downloaded.  I'm using a Dell Inspiron 3593 laptop. Please advise.

(edited)

No Events found!

Top