no audio device installed

Have you tried installing the audio drivers for the system?  If not,  you may want to do that to see if it will resolve the error.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.