Problem Deploying SupportAssist

Question

Hello, I am deploying SupportAssist from the deployment tool in TechDirect.  After configuration, I download the exe file which then gives me options, so I chose MSI + MST.  I successfully deployed these files via Microsoft Intune and SupportAssist installs on my machines with no obvious problems.   When I go to TechDirect, no assets are listed under alerts and I have no way to monitor anything.  Is something configured incorrectly? Does it take time for the machines to pop up on Techdirect? Thank you!

TheCentavo · Answer

Please. I've watched videos and read through all materials and I can't figure out why my systems are not registering. I have a combination of XPS27 and XPS13-9360 machines all on W10.

Can someone please help me?

SupportAssist for PCs

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