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SupportAssist for PCs
Questions and answers about SupportAssist for PCs
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Hi, I am using supportAssist 3.1. it takes too much time in clean files. and I cant skip it. Please help me.
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Monferrato
25 Posts
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January 27th, 2019 03:00
My recommendation is to use first the Windows specific Disk cleanup tool, see https://support.microsoft.com/en-gb/help/4026616/windows-10-disk-cleanup With it you can also select to clean up the old windows version files, if you do not plan to revert to a previous version or build of Windows 10. After that cleanup also the SupportAssist cleaning is much faster.
I am personally against using cleanup tools different from the Windows ones, the risk is always high that files used by Windows are deleted by mistake. Last week, after a SupportAssist run on a XPS 13 9360 that we have at home , the list of the Windows installed updates also disappeared. Not a big issue, but this was not expected !
- Note: I am a Dell user