I have an issue with dell support assist software. unable to perform functions for Detect PC, Drivers Scan or Diagnostics on recent Support Assist installs or unable to install due to catalog\lost internet connection message. Customer service agents asked me to uninstall it and reinstall it, And I have done it many times, and still, the problem persists and unable to click the options on the support assist also. (which really irritates me as I pay Dell for premium service to fix this kind of problem). I tried uninstalling support assist with the Revo uninstaller and reinstalling it but unfortunately, it didn't solve the problem.

Dell G5 5590

Device name DESKTOP-0LPGR0F
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
Installed RAM 24.0 GB (23.8 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎14-‎11-‎2021
OS build 19044.1348
Experience Windows Feature Experience Pack 120.2212.3920.0