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January 17th, 2016 23:00

Procedure Generator Partner

Hi;

I'm unable to find the symmetrix procedure generator for partners.

Can anyone provide a link please ??

Regards

4 Posts

March 4th, 2016 22:00

Problem solved by EMC Solve Support. I have used the the help menu from Solve app to contact support and they solved this issue.

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1 Message

February 1st, 2016 09:00

Solve desktop download in search.

9 Posts

February 1st, 2016 22:00

Tried both Solve desktop and support.emc.com both points to powerlink wich no longer exists.

Thanks.

73 Posts

February 2nd, 2016 06:00

Here is the actual link:

https://solve.emc.com/desktopbinaries/setup.exe

You can get it by going to support.emc.com/search and typing in "solve desktop" as adit mentioned.

Hope this helps.

9 Posts

February 3rd, 2016 02:00

hi;

I hav e already downloaded and installed solve desktop. My issue is regarding the symmetrix procedure generator for Partner.

Both the solve dektop and the support.emc.com when i try to download the procedure generator for partners redirect me to a powerlink site which does not exist anymore.

Thank you anyway.

5 Practitioner

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274.2K Posts

February 23rd, 2016 09:00

You can find more info and details on SolVe Desktop here: SolVe Desktop Information and Details

4 Posts

March 2nd, 2016 09:00

Hello! Did you get the procedure generator for partners / Symmetrix products? I have the same problem, I have a FCO on a vmax and I don't find the right procedure generator.

9 Posts

March 2nd, 2016 20:00

Hi;

Nope. still no Partner procedure generator. Hope you'll be luckier than me.

5 Practitioner

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274.2K Posts

March 3rd, 2016 08:00

For Symmetrix, it is under VMAX All Flash, VMAX3 Family, VMAX, and DMX Generator. You will need to download it first.

5 Practitioner

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274.2K Posts

March 3rd, 2016 08:00

SolVe Desktop has replaced ALL procedure generators -- for Partners, EMC Internal, and Customers.

After you download SolVe Desktop, authenticate and you will have access to the generators.

4 Posts

March 3rd, 2016 23:00

Our problem is that under the VMAX menu it's only appearing the customer procedures, despite the fact that we are authorized as  partner. In my company we are 2 people certified for Symmetrix and both we have this problem with SolveDesktop.

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