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7 Posts
0
469
April 3rd, 2011 09:00
Secure VNC Not Working
Hello,
When I installed VNC program. It is created two icon on my desktop.
Map SP Drive is opening or working. Other icon VNC is not working.
When I double click VNC program, it is open and then close rightaway.
"C:\Program Files\zebedee\Secure VNC.bat"
Do you know why and where should I download a new software for it? I would needed this software or resolution for this issue ASAP.
Note: This software is used to connected to DMX800 machine.
Thanks,
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hoa2
7 Posts
0
April 3rd, 2011 16:00
Yes, this is VNC software.
IP is 192.168.148.3
My firewall is off.
When I double click this program, it is open and close very quick.
MelbSteve
38 Posts
0
April 3rd, 2011 16:00
Hi Hoa,
Your description of the operation of this version of VNC sounds correct. What it expects is for a specific IP address and VNC host to respond.
I am not sure if it would route to this address. You might also check security setting's on your PC.
I would suggest you contact you local EMC support for further information.
Regards
Steve
MelbSteve
38 Posts
0
April 3rd, 2011 17:00
Hi Hoa,
Yes the program does open and close a window. What the program is looking for is the VNC server which should then prompt a login.
You need to look at the network connectivity and to see if VNC server is running.
Regards
Steve
hoa2
7 Posts
0
April 3rd, 2011 19:00
Steve,
Yes, it is open and close the VNC program. I am trying not to connect to dmx800 console, then this is happened. Does it right?
Thanks
MelbSteve
38 Posts
0
April 3rd, 2011 19:00
Hi Hoa,
The version of VNC for the DMX800 SP connection does expect to see the DMX800 VNC server. If you do not have a connection to the DMX800 SP the VNC program opens and closes a DOS/CLI window and that is all you see. If you have the connection to the SP then you should get a login window after the DOS/CLI window closes.
Steve
hoa2
7 Posts
0
April 3rd, 2011 20:00
Thanks Steve