Yes, this is VNC software.

IP is 192.168.148.3

My firewall is off.

When I double click this program, it is open and close very quick.

Hi Hoa,

Your description of the operation of this version of VNC sounds correct. What it expects is for a specific IP address and VNC host to respond.

I am not sure if it would route to this address. You might also check security setting's on your PC.

I would suggest you contact you local EMC support for further information.

Regards

Steve

Hi Hoa,

Yes the program does open and close a window. What the program is looking for is the VNC server which should then prompt a login.

You need to look at the network connectivity and to see if VNC server is running.

Regards

Steve

Steve,

Yes, it is open and close the VNC program. I am trying not to connect to dmx800 console, then this is happened. Does it right?

Thanks

Hi Hoa,

The version of VNC for the DMX800 SP connection does expect to see the DMX800 VNC server. If you do not have a connection to the DMX800 SP the VNC program opens and closes a DOS/CLI window and that is all you see. If you have the connection to the SP then you should get a login window after the DOS/CLI window closes.

Steve

Thanks Steve