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4.7K Posts

November 3rd, 2020 11:00

Hello jaf001,

 

I'm sorry to see OMSA is not logging in properly.  I have a few troubleshooting recommendations you can try.

 

Do you know when was the last time it worked? Did anything change on the network since then?

Make sure no antivirus or firewall is blocking the port.

 

What do you get if you try one of these?

[actual Server IP]:1311  (instead of host name)

localhost:1311

127.0.0.1:1311

 

Fixing OMSA may be the best place to start.

Check that all 4 DSM Services for OpenManage are running. Try stopping all 4 services then restart them and test login.

 

Try a repair for OMSA. (or reinstall :  https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=gyp4r )

 

You mentioned different browsers; Was one of them Chrome?

 

Have you tried a power cycle then check disk status light?

 

Can you get into the PERC BIOS during POST?

 

Check in the LifeCycle log or System Event log for any persistent issues with the drive?

 

What is the secondary controller?

 

 

See if this looks like what you are experiencing : https://www.dell.com/community/Systems-Management-General/Windows-Server-2008-R2-2019-10-Updates-Breaks-OMSA-Login/td-p/7390663

2019-10 Cumulative updates that patches IE  Breaks OMSA Login.

May look at uninstalling cumulative update, and look at updating java.

 

Please let me know how it goes.

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