Hi,

Just trying to update our firmware using the Dell Repository Manager and then export as a SUU.

This has always worked fine in the past 2 years however now it seems that it fails when launching on the target server with the message:

 

Error during inventory collection. Please refer Support log for more details.

Content is not allowed in prolog.

One thing is that it doesn't tell you where the support log is so having troubles trying to work around this one.

However I have found the following in a log in C:\Dell\suu\

 

Invalid inventory XML root element.

 

Hoping to get this sorted as it is a major help with doing the firmware on our systems.

Thanks,
Ryan