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April 24th, 2015 02:00

dell xps 10

I have a dell xps 10 windowsrt 8, I tried to update to 8.1 through the store and now the tablet will not load or go back to the original version and I cannot find any recovery cd on the dell site.

Where can I get a dell xps windowsrt 8 recovery cd

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1.2K Posts

April 24th, 2015 04:00

Hi ,

Thank you for writing to the Dell Community Forum.I am Jennifer and I work for the Dell Social Media Team .

In this case would ask you to try system refresh option where in we restart the system by pressing the power button on third attempt you should be able to view the advanced troubleshooting screen.Then choose advanced boot options and load back to defaults thereby windows settings are set to factory default settings.

I hope this helps.If there are any more queries do reply to this community thread we will be glad to resolve them for you .

Have a great day ahead .

Kindest Regards,

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