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December 21st, 2018 12:00

Latitude 7285 Unavoidable Deep Discharge

My Latitude 7285 has 2 batteries (one in the detachable keyboard, one in the screen) and during regular use, the battery in the keyboard drains first. After the keyboard battery drains completely, then the device starts to use the screen battery. The problem with this design is that, in order to use use even half of the device's total battery capacity, I have to deep discharge the keyboard. Is there a way to switch to the screen battery when the keyboard battery drops to, say, 20%? If not, who do I contact to request this feature?

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January 19th, 2019 10:00

I have the same question. This design flaw causes the keyboard to be completely drained every time which is not good for the life of the keyboard battery.  This design would explain why there are so many "Refurbished" 7285 Keyboard Batteries on eBay that no longer hold a charge, as I just received one of these and have to send it back. 

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