Hi @fered1985 ,

Thank you for your post in the Forum.

Due to the nature of the situation, including the status of the Storage Processor at this moment in time, I recommend that a Service Request is open with our Support team for further analysis of your issue.

Once the Service Request is raised with our Customer Service team, please send a private message to me with the Service Request and our team will assist you further with the investigation of your issue.

In order to raise a Service Request you can use the following page: https://www.dell.com/support/home/us/en/19/.

If you experience any issues with the Support Portal to raise the Service Request, please use the details of the page https://www.dell.com/support/incidents-online/us/en/19/contactus/Dynamic to reach our Customer Service.

I hope that the above details are useful to assist you further, however if you have additional queries or concerns, please let us know.