Contact Technical Support

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Enter a Dell Service Tag or a Dell EMC Product ID.





General phone numbers

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Technical support telephone numbers

Help us quickly connect you to the right technical expert by having your Service Tag or Express Service Code available when you call.


1

Support for the deaf, hearing impaired or speech impaired
1-877-DELLTTY
Monday – Friday 7a-5p CT

2

Interactive Virtual Agent
Let our interactive virtual agent tool guide you to solutions to common issues any time, any day.
Get started

3

Home Users – Premium Support & Premium Support Plus
1-800-624-9896
24/7 

4

Alienware

1-800-254-3692


7am - 11pm CST

5

Home Users In Warranty

1-800-624-9896


24/7

6

Home Users - Fee Based Out of Warranty

1-800-288-4410


7am - 12 am CST

7

Home Users - Fee Based software support
1-866-795-5597
24/7

8

Monitor Support

1-866-618-2044


24x7

9

Mobile Devices (Phones) & Tablets

1-800-308-3355


24/7

10

Small Business (1-499 employees) basic support

1-800-822-8965

11

Large Enterprise & Public Sector basic support

1-800-456-3355

12

ProSupport contracts (includes ProSupport powered by Copilot)

1-866-362-5350


Available 24/7

13

ProSupport Plus contracts (includes ProSupport powered by Copilot)

1-855-305-9057


Available 24/7

14

Dell EMC Support
1 800 782 4362 (1 800 SVC 4EMC)

15

Product

Open Hours

Phone Number

Extension/Solution ID

Dell Data Security

24x7

877-459-7304

4310039

Airwatch

24x7

877-459-7304

4310039

Force10

24x7

866-362-5350

NA

Microsoft Applications Support

24x7

1-877-459-7304

NA

Citrix VDI

24x7

1-877-459-7304

NA

Quickstart

24x7

1-877-459-7304

NA

Active System Manager

24x7

855-305-9057

NA

 Hermes DAS

 24x7

 855-305-9057

NA

 EVO RAIL

 24x7

 800-822-8965

NA