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January 18th, 2024 00:53

Unity license problem

Hello again,
I have 3 more unity storage devices that we purchased from ebay.com, which I actively use in my company. These devices are currently installed and working. But since we rebooted we no longer have licenses. The devices are now physically with me and I can provide all the information you want. I want the devices to be transferred to my site in order for the licenses to be activated. Can you give me information about what I can do about this? Or how can I get licenses without changing the site ID? Currently, my 3 Unity devices remain unlicensed. I can log in to the devices, but I cannot use them because there is no license.

I called and created a service request for one of the devices 6 days ago. But I still haven't received an answer. It is currently unlicensed on 3 of my devices. Additionally, I sent an e-mail to ceemeta.account.management@dell.com, but there was no response.


Thank u,

Thanks.

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6.9K Posts

January 18th, 2024 16:41

Hello NIXCON,

Here are a couple of links that maybe of assistance in getting your systems transferred into your company ID. https://www.dell.com/support/assets-transfer/en-us/ownershiptransfer

https://www.dell.com/support/contents/en-uk/videos/videoplayer/how-to-transfer-the-ownership-of-the-product/6079804905001

In which country are you located?

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