Management Plugin - Test fail with 'No Route to Host'

Question

Hi I have installed the 'Dell Management Plug-in for VMware vCenter' version 1.0.1.175 (just upgraded from 1.0.1.72) but are having trouble when registering my host in the Connection Profile using the vSphere Client. Here's what I do: In the vSphere Client go to Home->Management->Management Center->vserver.domain.com and create the 'Connection Profile' entering my OMSA Credentials and iDRAC Credentials for 1 associated host. When I selec the 'Test Connection' of my profile the 'OMSA Agent' returns 'Pass' but the iDRAC Protocol returns 'Fail - No route to host'. Here is a snippet from the spectre_VCenter_app.log Time[2012-01-17 14:33:03,116] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[192.168.155.11 Doing HTTP Connect(Addressing)...] Time[2012-01-17 14:33:03,118] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[Spectre: Skipping SSL Certificate checking for this connection.] Time[2012-01-17 14:33:03,131] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[192.168.155.11 Doing HTTP Connect Successful] Time[2012-01-17 14:33:03,293] TP-Processor3 DEBUG com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[HTTP response: OK] Time[2012-01-17 14:33:03,304] TP-Processor3 INFO com.dell.pg.spectre.business.profile.ConnectionProfileMgrImpl Message[System ID obtained for 192.168.155.11=565] Time[2012-01-17 14:33:03,311] TP-Processor3 DEBUG com.dell.pg.spectre.common.protocol.wsman.SpectreAuthenticator Message[Checking if cache needes Flushing] Time[2012-01-17 14:33:03,311] TP-Processor3 DEBUG com.dell.pg.spectre.common.protocol.wsman.SpectreAuthenticator Message[Putting Authenticator for URL: https://192.168.155.44:443/wsman] Time[2012-01-17 14:33:03,311] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[Certificate checking is disabled for this connection.] Time[2012-01-17 14:33:03,311] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.WSManBaseCommand Message[Firing command com.dell.pg.spectre.common.protocol.command.wsman.GetIdracId] Time[2012-01-17 14:33:03,481] TP-Processor3 INFO com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[192.168.155.44 Doing HTTP Connect(Management)...] Time[2012-01-17 14:33:06,482] TP-Processor3 DEBUG com.dell.pg.spectre.common.protocol.wsman.HttpConnection Message[Caught IO exception: No route to host] Time[2012-01-17 14:33:09,484] TP-Processor3 ERROR com.dell.pg.spectre.business.profile.ConnectionProfileMgrImpl Message[OutofBand Connection Test failed: com.dell.pg.spectre.commons.exception.RuntimeSpectreException: No route to host] 192.168.155.11 is the ESXi 5.0 Host Management address192.168.155.46 is the plugin appliance (host x.11)192.168.155.44 is the iDRAC address (host x.11) I really don't get it, the 'No Route to host' error message seems like a very general description...There should be no problem to connect to 192.168.155.44 whatsoever, no firewalls in this mix.When connecting to the iDRAC (192.168.155.144) using a browser there is no problem, I can logon and all stuff is there.  Anyone got a clue of how I should proceed with this problem (It was the same problem in the 1.0.1.72 release)? Btw, I'm a real newbie to virtualization so It's not unlikely that I've made a general error when setting things up, but I have followed all guide's very carefully... /Thomas

TompaP · Accepted Answer

Hello Kong

Yes, I could ping the iDRAC as well as log on to it using a browser. I have only one host in the environment so could not try on other hosts.

However, in another support issue (SCSI Controller did not recognize disks other the Dell) I was told to upgrade firmware's, which I did. The NIC-firmware, PERC-firmware and OS-Drivers were updated (iDRAC6 already had the latest version, 1.80).

I don't know if any of the firmware updates was the solution or the fact that I needed to reboot the host was the solution, but after patch/reboot both tests finished with a "Pass".

So problem solved, I'm happy again :-)

Thanks for your help.

/Thomas

Kong Yang · Answer

Hi Thomas,

Sorry, I have not seen that particular situation in my lab. Please open a support case # so that it can go through the proper support channels. I will also ask the engineering team to see if they have encountered this in their testing.

Regards,

KongY@Dell

Kong Yang · Answer

Thomas,

From the dev. team, please check the following:

1) Can you ping the iDRAC from the appliance? Maybe a firewall is blocking the call from going through.

2) Is this happening only on this one particular iDRAC or other ones as well?

KongY@Dell

DELL-Matthew P · Answer

Thomas, you will want to ping the idrac from the appliace not the browser. Use Alt-F2 and log in as the 'readonly' user with your administrator password.

Kong Yang · Answer

Thomas, I'm glad that you found viable closure :) Thank you for sharing your experience with the community. Regards, Kong

Jimmy Wick · Answer

'No Route to Host' denotes a network problem, usually one which shows up when the server or host is not responding. This may happen because of network issues or because of an inappropriate setup.

Regards,
J Wick

Virtualization General

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