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October 25th, 2010 19:00
vFoglight when Upgrading to vCenter 4.0 and 4.1
Please remember to stop the data collection service BEFORE upgrading vCenter and restart once it the upgrade has finished.
Regression testing has verified that vFoglight 6.1 is compatible with vCenter 4.0 and 4.1. However we have noted collection problems at a small number of customers. These appear to be due to past problems with updates to vCenter itself. Typical symptoms showing in vFoglight are greyed out spinners and zero value data where you would previously have had non-zero values.
The following VMware Knowledge Base articles are known to fix upgrade problems for vCenter and have proved useful.
Title: Plugins, extensions, and applications experience errors after upgrading to vCenter Server 4.0 from VirtualCenter 2.5.x
Title: Performance Overview data is not displayed after upgrading to vCenter Server 4.0 or vCenter Server 4.0 Update 1
If you experience vFoglight 6.1 problems in connection with vCenter 4.1 please raise a case and we will investigate as normal. Should we determine that your vCenter is not in a healthy state we will advise you regarding opening support cases with VMware.