3 Apprentice

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15.6K Posts

October 14th, 2005 18:00

in internet explorer:  Click on VIEW, then TOOLBARS, if there's no check-mark in front of  ADDRESS BAR, you should highlight/click on it, and that should bring it back

13 Posts

October 14th, 2005 18:00

I did that... the only thing that happened was the word "Address" is now way over on the right of the screen under the close tab.  I have a Google toolbar (have had it since June) and the address bar was above that, now it's just a word over to the right. 

3 Apprentice

 • 

15.6K Posts

October 15th, 2005 00:00

the only other thing that i can think of:  can you "grab" on the word Address that's over in the (upper?-)right, and try "dragging" it toward the left, to see if it expands into your address bar?
if that doesn't work, you'll have to hope someone else has another suggestion.

13 Posts

October 15th, 2005 10:00

ky331,

I tried, didn't work.  The word "address" is not black, it's gray...if that means anything.  Is this a virus/trojan/spyware at work?  I keep getting a msg from my Trend Micro that "adw sahagent was detected but halted".  Maybe something got in and messed up my address bar.  I did have alot of ads the other day.  Got rid of those things, or maybe I didn't.  I no longer have the pop ups, but still get the msg about the sahagent.  The previous msgs this week were for "etb.nt_hide75" and "etb\pokapoka75".  I found those and deleted them, that's when the pop ups stopped.  Those last 2... that's when I noticed the address bar was gone. 

Did that make sense?  I am not a computer whiz!  :smileysurprised:  Just really use it for emails and poking around the internet.  Nothing too fancy!!!   

Thanks for your help.   

3 Apprentice

 • 

15.6K Posts

October 15th, 2005 11:00

do the following... it should help uncover any viruses/malware on your system:
 
Download the latest version of HJT(hijackthis) (version 1.99.1) from

http://majorgeeks.com/download3155.html

you must create a separate folder and place it there.... people commonly use C:\HJT.   Note:  Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP.

The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer.   If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe )

After Unzipping, double click on HiJackThis.EXE

Click on  Do a System Scan and Save a LogFile

This will automatically open NotePad

Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

Be sure to include a detailed description of any problems/errors/warnings you are encountering.

Hopefully, one of the HJT experts will get to it as quickly as possible.

 

WARNING:  HiJack This is a VERY POWERFUL tool.  Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!!   Improper use of this tool can severely damage your system.
 
 
Supplemental note:  The procedure as worded above has been carefully edited over time, so as to expedite the process of helping people.   Nevertheless, it seems that many individuals try to be "creative", and make some variations.  It really would be to your benefit if you follow these directions EXACTLY as stated... because certain changes on your part can result in slowing-down the help process. 
Specifically, the following are 3 very common BAD deviations which will cause delays:
a)  BAD:  using an older/outdated version of HiJackThis...
The experts only work with the current version.   So if you make a post with an older version, you'll simply be advised to get the latest version, re-run it, and re-post your log.
b) BADusing a TEMP directory or your DESKTOP for HJT....
Some experts may insist you move HJT before they'll begin working with you.   Others will start the repair process, advising you to move HJT as one of the very first steps.   Failure to do so can result in losing potentially critical information.   So please,  just use the suggested  C:\HJT  directory, rather than try to be creative.
c) BAD:  posting your log in the wrong forum...
if you post your log back here, in the Virus/SpyWare forum, it will "sit idly", either until the forum moderator gets around to move it for you... or until you decide to repost your log...  in the HiJackThis forum.

13 Posts

October 15th, 2005 15:00

Oh dear!!! 

I printed out your instructions!!  This could be scary!!! :smileysurprised: lol!!!  I'm running errands today, but will definitely do this tomorrow!!  I'm a little nervous about the UNzipping and such!  Cross your fingers!!!!!  :smileywink:  lol

Thanks again!!!

ps... I had AOL IM about a year ago and had a few problems with my daughter using xanga (setting up profiles, etc... I think), so I uninstalled aol im,  recently went back to it and bam... here we go again.  Do you suppose this is from the xanga deal or just a coincidence?   

3 Apprentice

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15.6K Posts

October 15th, 2005 17:00

have no knowledge of xanga... so i can't comment
 
as for things being scary:
1) there is no danger in generating and posting your log.... the only "danger" is if you try to alter/fix things without proper supervision.  
2) ZIP is part of the "computer culture", so it's something you should get used to... but you'll notice, i gave an alternative link for the already-unzipped .exe file, so you can simply use that if you wish.
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