Can anyone enlighten me on this matter. I ran a scan with Norton 2004 Anti-Virus and it tells me that i have AdwareSAHAgent on my computer and i go to the page to see how to get rid of it and it tells me to delete some registry keys and when i go to the registry editor, it does not have those keys in there, and i also cant find the file anywhere. Is there something i am doing wrong, as i have not been a computer user very long and i am lost. I will post what keys to delete if i need to....thanks...gary
Thanks Mike, i failed to mention that i already have Ad-Aware and Spybot, and neither one even detected my problem. I also failed to mention that i have Windows XP if that makes a difference. I appreciate any advice you can spare.........thanks
Ok, we need you to post us up a HiJackThis log to review. Download HiJackThis ver 1.98.2, and place it in it's own folder; like "C:\HJT". Run it, click "Scan" then "Save log", next copy/paste the text that comes up and post it back here. Don't try and fix anything just yet; most of what it reports is good.
You can select a download site from here: http://www.majorgeeks.com/download3155.html
Hi Mike, thanks for the help, but i have 1 question....its on my computer now, but how do i copy and paste it so that it gets onto this site. Sorry that im not all that computer smart, but in time i will learn, i hope. Anything you help me with is very appreciated, believe me....................Gary
Click on "
Reply" for this thread, and when the "
Reply to Message" comes back...
From within Notepad:
"
Edit | Select All" or
CTRL-A
"
Edit | Copy" or
CTRL-C
Then right-click within the "
Message Body", and select "
Paste".
It's alwasy a good idea to go back to the top and add any additional information before the log that you think we might need to know when researching your log.
HijackThis v1.98.2
Scan saved at 8:34:02 AM, on 11/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Be sure to read the article since it might involve making sure your have NETBUI and NETBIOS over TCP/IP, and file sharing disabled, if your not using it, as well as applying some possible 'hot' fixes and critical updates.
Go to
www.trendmicro.com, then click on "
Free Online Scan". It'll take a few minutes to download and install. When it's done, select all availabe drives and click "
Scan".
See if that can flush out any problems lurking on your pc.
Thanks Mike for all your help, i will see what happens and hope for the best. I think this computer is going to be the death of me....lol...................................Gary
Midnight Star
4791 Posts
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Posted November 2nd, 2004 22:00
You might also consider downloading, installing and running these free programs:
AdAware SE Personal; version 1.05 from [ www.lavasoft.de ].
Spybot S&D; version 1.3 from [ http://www.safer-networking.org/en/download/ ].
Maybe they can help 'sniff' some problems out on your system, including the one you mentioned.
Mike.