Please print out or copy these instructions\tutorials to Notepad as the internet will be unavailble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes. _____________________________________________________
Step 2. ========== Please download
VundoFix.exe from
http://www.atribune.org/downloads/VundoFix.exe to your desktop.
- Double-click
VundoFix.exe to extract the files...This will create a
VundoFix folder on your desktop.
- After the files are extracted, please reboot your computer into Safe Mode.
Step 3. ========== - Reboot computer into "
Safe Mode" Using the
F8 method:
- As soon as the
BIOS is loaded begin
tapping the F8 key until the
Boot Menu appears
- Use the arrow keys to select the
Safe Mode menu item
(Note: For additional help in booting into Safe Mode, see the following site - http://www.pchell.com/support/safemode.shtml)
Step 5. ========== We need to make sure all Hidden Files are showing so please:
* Open "
My Computer" then click on "
Tools" and from the drop down menu select "
Folder Options".
* Select the "
View" tab.
* Under the "
Hidden files and folders" heading SELECT "
Show hidden files and folders".
* UNCHECK the "
Hide file extensions for known types option".
* UNCHECK the "
Hide protected operating system files (recommended) option".
* Click "
Yes" to confirm.
* Click "
OK"
Step 5. ========== - Open the
VundoFix folder on your Desktop
- Double-click on
KillVundo.bat to run it
- You will first be presented with a warning and a list of forums to seek help at. It should look like this:
VundoFix V2.1 by Atri By pressing enter you agree that you are using this at your own risk Please seek assistance at one of the following forums: http://www.atribune.org/forums http://www.247fixes.com/forums http://www.geekstogo.com/forum http://forums.net-integration.net
- At this point press
enter one time.
- Next you will see:
Type in the filepath as instructed by the forum staff Then Press Enter, Then F6, Then Enter Again to continue with the fix.
-At this point please type the following file path
(Note: make sure to enter it exactly as below!):
C:\WINDOWS\system32\vtutq.dll - Press
Enter, then press the
F6 key, then press
Enter one more time to continue with the fix.
- Next you will see:
Please type in the second filepath as instructed by the forum staff Then Press Enter, Then F6, Then Enter again to continue with the fix.
- At this point please type the following file path
(Note: make sure to enter it exactly as below!):
C:\WINDOWS\system32\qtutv.* - Press
Enter, then press the
F6 key, then press
Enter one more time to continue with the fix.
- The fix will run then
HijackThis will open...
-
Select\check the following entries below,
Double-check to make sure that only these entries are checked...
- Click the "
Fix checked" button...
- After you have fixed these items, close
HijackThis and Press any key to Force a reboot of your computer.
- Pressing any key will cause a "
Blue Screen of Death". This is normal, do not worry! - Once your machine reboots, reboot into "
Normal Mode" and continue with the instructions below.
Step 6. ========== We now need to cleanup all the
Temp, Temorary Internet Files, Recycle Bin, etc... - Start the
CCleaner program
- Get into "
Options" => Select "
Advanced" => Deselect\uncheck "
Only delete files in Windows Temp folders older than 48 hours"
- We are only going to work with the "Cleaner" section.
(Note: Do not use the "Issues" section)
- click on the
Run Cleaner button in the lower right-hand corner
- After complete close program
Step 7. ========== Run Panda's online virus scan from
http://www.pandasoftware.com/products/activescan.htm and perform a full system scan.
- Once you are on the Panda site click the "
Scan your PC" button
- A new window will open...click the big "
Check Now" button
- Enter your
Country - Enter your
State/Province - Enter your
e-mail address and click
send - Select either
Home User or Company - Click the big
Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "
Local Disks" to start the scan
- Post Panda scan results in your next reply
Step 8. ========== - Post a fresh new HijackTHis log
- Post the Vundofix.txt log
- Post the Panda ActiveScan results
My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible.
If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.
It has been 7 days since I last heard from you. I will be monitoring this thread for another 7 days. If unanswered at the end of those 7 days I will be considering this topic closed and will not be monitoring it for replies.
It has been 14 days or more since we last heard from you. Infections can change so fresh new instructions will now need to be given.
This topic is now closed, if you still require assistance then please start a new topic in the Dell HijackThis Forum. One of our volunteers will be glad to help. :)
dobhar
1.1K Posts
0
September 14th, 2005 04:00
Here we go...
_____________________________________________________
Please print out or copy these instructions\tutorials to Notepad as the internet will be unavailble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
_____________________________________________________
Step 1.
==========
Please download and install CCleaner from http://www.ccleaner.com/download123.asp
(Note: DO NOT run this program yet)
Step 2.
==========
Please download VundoFix.exe from http://www.atribune.org/downloads/VundoFix.exe to your desktop.
- Double-click VundoFix.exe to extract the files...This will create a VundoFix folder on your desktop.
- After the files are extracted, please reboot your computer into Safe Mode.
Step 3.
==========
- Reboot computer into " Safe Mode" Using the F8 method:
- As soon as the BIOS is loaded begin tapping the F8 key until the Boot Menu appears
- Use the arrow keys to select the Safe Mode menu item
(Note: For additional help in booting into Safe Mode, see the following site - http://www.pchell.com/support/safemode.shtml)
Step 5.
==========
We need to make sure all Hidden Files are showing so please:
* Open " My Computer" then click on " Tools" and from the drop down menu select " Folder Options".
* Select the " View" tab.
* Under the " Hidden files and folders" heading SELECT " Show hidden files and folders".
* UNCHECK the " Hide file extensions for known types option".
* UNCHECK the " Hide protected operating system files (recommended) option".
* Click " Yes" to confirm.
* Click " OK"
Step 5.
==========
- Open the VundoFix folder on your Desktop
- Double-click on KillVundo.bat to run it
- You will first be presented with a warning and a list of forums to seek help at. It should look like this:
VundoFix V2.1 by Atri
By pressing enter you agree that you are using this at your own risk
Please seek assistance at one of the following forums:
http://www.atribune.org/forums
http://www.247fixes.com/forums
http://www.geekstogo.com/forum
http://forums.net-integration.net
- At this point press enter one time.
- Next you will see:
Type in the filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.
-At this point please type the following file path (Note: make sure to enter it exactly as below!):
C:\WINDOWS\system32\vtutq.dll
- Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
- Next you will see:
Please type in the second filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter again to continue with the fix.
- At this point please type the following file path (Note: make sure to enter it exactly as below!):
C:\WINDOWS\system32\qtutv.*
- Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
- The fix will run then HijackThis will open...
- Select\check the following entries below, Double-check to make sure that only these entries are checked...
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\vtutq.dll
O20 - Winlogon Notify: vtutq - C:\WINDOWS\system32\vtutq.dll
- Click the " Fix checked" button...
- After you have fixed these items, close HijackThis and Press any key to Force a reboot of your computer.
- Pressing any key will cause a " Blue Screen of Death". This is normal, do not worry!
- Once your machine reboots, reboot into " Normal Mode" and continue with the instructions below.
Step 6.
==========
We now need to cleanup all the Temp, Temorary Internet Files, Recycle Bin, etc...
- Start the CCleaner program
- Get into " Options" => Select " Advanced" => Deselect\uncheck " Only delete files in Windows Temp folders older than 48 hours"
- We are only going to work with the "Cleaner" section. (Note: Do not use the "Issues" section)
- click on the Run Cleaner button in the lower right-hand corner
- After complete close program
Step 7.
==========
Run Panda's online virus scan from http://www.pandasoftware.com/products/activescan.htm and perform a full system scan.
- Once you are on the Panda site click the " Scan your PC" button
- A new window will open...click the big " Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on " Local Disks" to start the scan
- Post Panda scan results in your next reply
Step 8.
==========
- Post a fresh new HijackTHis log
- Post the Vundofix.txt log
- Post the Panda ActiveScan results
dobhar
1.1K Posts
0
September 14th, 2005 04:00
My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible.
If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.
Thank You and Safe Surfing... :)
dobhar
1.1K Posts
0
September 22nd, 2005 22:00
Thank You,
dobhar
1.1K Posts
0
September 29th, 2005 22:00
This topic is now closed, if you still require assistance then please start a new topic in the Dell HijackThis Forum. One of our volunteers will be glad to help. :)
Thank You, and Safe Surfing,