Antvirus XP Pro 2008 Desktop

Question

My computer was rescently infected with Anitvirus xp pro 2008.  Among other things it disabled my desktop functions and put up it's own flashing 'WARNING you computer may be infected' image.  I was able to successfully remove the virus but am still unable to access my desktop preferences.  I am running XP Home.  All the support I've found for this problem requires Gpedit.msc which is not available in Home.  I can still open image files and set them as background but when I open desktop properties all functions under the desktop tab are disabled.  Has anyone found a solution to this issue?

Bugbatter · Answer

Please Read This Before Posting For Malware Removal Help

CamilleE · Answer

junsarbet how were able to remove the software from your computer? I've received the same message and I'm not sure I've removed it. It has also blocked my 'policies' preventing me from installing spybot and adware to remove it. Any advice? Camille

CamilleE · Answer

I ran Malware - Anti-Malware bytes but I still have the blue screen and the pc is running slowly. Here are the results of the HJT logfile: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:51:50 PM, on 1/25/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: Normal Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\WINDOWS\stsystra.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\WINDOWS\system32
vsvc32.exeC:\Program Files\Dell Support Center\bin\sprtsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exeC:\WINDOWS\system32\dllhost.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\BroadJump\Client Foundation\CFD.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\WINDOWS\eHome\ehmsas.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Dell Support\DSAgnt.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Windows Media Player\WMPNSCFG.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Common Files\Symantec Shared\NPC
pcLUStb.exeC:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXEC:\Program Files\Symantec\LiveUpdate\luall.exeC:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exeC:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Internet Explorer\iexplore.exeC:\PROGRA~1\Symantec\LIVEUP~1\LUUPDATE.EXEC:\WINDOWS\system32\msiexec.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070102R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/login_verify2?.partner=sbc&.done=http%3a//sbc.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4070102R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLLO2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dllO2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dllO2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dllO3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dllO4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exeO4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXEO4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startupO4 - HKLM\..\Run: [ISUSScheduler] 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -startO4 - HKLM\..\Run: [Google Desktop Search] 'C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe' /startupO4 - HKLM\..\Run: [LXBSCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBStime.dll,_RunDLLEntry@16O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe -startupO4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exeO4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYERO4 - HKLM\..\Run: [dscactivate] 'C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe'O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] 'C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe'O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe'O4 - HKLM\..\Run: [osCheck] 'C:\Program Files\Norton Internet Security\osCheck.exe'O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exeO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\QTTask.exe' -atboottimeO4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe'O4 - HKLM\..\Run: [acdarqrr] %systemroot%\acdarqrr.exeO4 - HKLM\..\Run: [DellSupportCenter] 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenterO4 - HKLM\..\RunOnce: [WLuSetup] C:\Program Files\Symantec\LiveUpdate\luupdate.exe -p wlumsp.mspO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /backgroundO4 - HKCU\..\Run: [DellSupportCenter] 'C:\Program Files\Dell Support Center\bin\sprtcmd.exe' /P DellSupportCenterO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - Startup: PowerReg Scheduler V3.exeO4 - Global Startup: Digital Line Detect.lnk = ?O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\2002\Office10\OSA.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO15 - Trusted Zone: *.sbcglobal.netO15 - Trusted Zone: http://*.sbcglobal.netO16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - https://www.cchs.net/onlinelearning/include/web_players7/awswaxd.cabO16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1175964875156O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cabO16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cabO16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exeO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLLO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exeO23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXEO23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: lxbs_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbscoms.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32
vsvc32.exeO23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe --End of file - 11811 bytes

junsarbet · Answer

I ran spybot and mcafee over and over rebooting in between and running updates.  For a long time it blocked updates but spybot kept deleting files one at a time until I could update.  Finally it's gone.  Sorry I can't be of any more help.

junsarbet · Answer

My appologies I had hoped it was a problem you had heard of before with a common fix. Here is the logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:34:59 PM, on 2/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
E:\Zune\ZuneLauncher.exe
C:\Program Files\Zune\Zune.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Vnamizevula] rundll32.exe "C:\WINDOWS\ibepaxim.dll",e
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1231557509593
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: nnnmkIBu - nnnmkIBu.dll (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe

--
End of file - 9846 bytes

Bugbatter · Answer

Right click the running icon of Spybot's TeaTimer, and choose Exit SpyBot S&D - Resident'

While both Teatimer and SpyBot are closed:

Download ResetTeaTimer.bat to remove all entries set by TeaTimer (and preventing TeaTimer from restoring them upon reactivation).

http://downloads.subratam.org/ResetTeaTimer.bat

If you are using Firefox, right click the above link and choose ‘Save As’.

Save it to your desktop.

Save it as resetteatimer.bat

Run Spybot-S&D Go to the Mode menu, and make sure "Advanced Mode" is selected On the left hand side, choose Tools -> Resident Uncheck "Resident TeaTimer" and OK any prompts Restart your computer.

Double click on resetteatimer.bat to run it, and wait for it to finish.

Since it will not be needed again, delete ResetTeaTimer.bat after you run it.

When we are COMPLETELY finished with ALL your fixes, you can turn Teatimer back on again via SpyBot's tools resident page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.
If you encounter any problems while downloading the updates,
manually download them from here
and just double-click on mbam-rules.exe to install.
Alternatively, you can update through MBAM's interface from a clean computer,
copy the definitions (rules.ref) located in
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top.
It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully.
Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report along with a fresh HijackThis log in your next reply and exit MBAM.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.

junsarbet · Answer

Malwarebytes' Anti-Malware 1.33Database version: 1738Windows 5.1.2600 Service Pack 3 2/7/2009 10:48:44 PMmbam-log-2009-02-07 (22-48-44).txt Scan type: Quick ScanObjects scanned: 62378Time elapsed: 7 minute(s), 8 second(s) Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 5Registry Values Infected: 1Registry Data Items Infected: 2Folders Infected: 0Files Infected: 6 Memory Processes Infected:(No malicious items detected) Memory Modules Infected:(No malicious items detected) Registry Keys Infected:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\vnamizevula (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected:(No malicious items detected) Files Infected:C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.C:\WINDOWS\system32\drivers\seneka.sys (Trojan.Agent) -> Quarantined and deleted successfully.C:\WINDOWS\system32\warning.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.C:\WINDOWS\system32\ahtn.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.C:\WINDOWS\system32\senekanmpxovbw.dat (Trojan.Agent) -> Quarantined and deleted successfully. And the HijackThis log....... Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:01:07 PM, on 2/7/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: Normal Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\WINDOWS\stsystra.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exeC:\Program Files\McAfee.com\Agent\mcagent.exeC:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exeC:\Program Files\Microsoft IntelliType Pro\itype.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exeC:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exeC:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Dell Support\DSAgnt.exeC:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeC:\Program Files\Windows Desktop Search\WindowsSearch.exeC:\Program Files\HP\hpcoretech\comp\hptskmgr.exeC:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\PROGRA~1\McAfee\VIRUSS~1\McShield.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Program Files\PC Connectivity Solution\ServiceLayer.exeC:\Program Files\ATI Technologies\ATI.ACE\cli.exeC:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exeC:\Program Files\Java\jre1.6.0_07\bin\jucheck.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%sO2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dllO2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dllO3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dllO4 - HKLM\..\Run: [SunJavaUpdateSched] 'C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe'O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exeO4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYERO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startupO4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exeO4 - HKLM\..\Run: [mcagent_exe] 'C:\Program Files\McAfee.com\Agent\mcagent.exe' /runkeyO4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKLM\..\Run: [itype] 'C:\Program Files\Microsoft IntelliType Pro\itype.exe'O4 - HKLM\..\Run: [ISUSScheduler] 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -startO4 - HKLM\..\Run: [ISUSPM Startup] 'C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe' -startupO4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeO4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [HP Component Manager] 'C:\Program Files\HP\hpcoretech\hpcmpmgr.exe'O4 - HKLM\..\Run: [Google Desktop Search] 'C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe' /startupO4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXEO4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeO4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exeO4 - HKLM\..\Run: [ATICCC] 'C:\Program Files\ATI Technologies\ATI.ACE\cli.exe' runtime -DelayO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] 'C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe'O4 - HKLM\..\Run: [Adobe Photo Downloader] 'C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe'O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /backgroundO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeO4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exeO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1231557509593O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dllO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLLO20 - Winlogon Notify: nnnmkIBu - nnnmkIBu.dll (file missing)O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exeO23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exeO23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exeO23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exeO23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exeO23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeO23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exeO23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exeO23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exeO23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exeO23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exeO23 - Service: Zune Bus Enumerator (ZuneBusEnum) - Unknown owner - c:\WINDOWS\system32\ZuneBusEnum.exe (file missing)O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\WINDOWS\system32\ZuneWlanCfgSvc.exe (file missing) --End of file - 11685 bytes   I can access my desktop again and things are functioning more smoothly.  Thank you, is there anything else I should do?

Bugbatter · Answer

I'm wondering about these...Did you remove your Zune software?O23 - Service: Zune Bus Enumerator (ZuneBusEnum) - Unknown owner - c:\WINDOWS\system32\ZuneBusEnum.exe (file missing)O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\WINDOWS\system32\ZuneWlanCfgSvc.exe (file missing)Please run HijackThis and place a checkmark next to this:O20 - Winlogon Notify: nnnmkIBu - nnnmkIBu.dll (file missing)Close all other windows and click 'Fix Checked'. Close HijackThis. Run Disk Cleanup in each user's profile: Click 'Start > Programs > Accessories > System Tools > Disk Cleanup' Please make sure only the following are checked: -- Downloaded Program Files -- Temporary Internet Files -- Recycle Bin -- Temporary Files Click 'OK' and Disk Cleanup will delete those files for you.REBOOT. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Let's get that updated. Download -- to your Desktop -- JavaRa.Zip from either of these two sites:http://prm753.bchea.org/click/click.php?id=9http://www.majorgeeks.com/JavaRa_d5967.html Unzip the download. This will create a new Folder, JavaRa on your Desktop. Double click this new Folder to open it, and double click the file within: JavaRa to execute the program. Click the button: Remove Older Versions. Agree to the cleanup operation by clicking Yes. After a moment, a notice will appear that a log file has been produced. Click OK. Close the Notepad view that opens. Click the button: Other Tasks. Choose these options: Remove Useless JRE Files Remove Startup Entry Remove JavaRa Logfile Click Go. When it finishes, click OK to close the panel, and then Exit the program. Delete the download, and the unzipped folder and all contents. Go to http://java.sun.com/javase/downloads/index.jsp Download Java Runtime Environment (JRE) 6 Update 12. Select Windows Offline Installation > SAVE it to your desktop, do not RUN it yet. When the download is complete, close all browser windows and double-click on the saved file to install the update. Be patient: It may take five (5) minutes or more for the installation to complete. If the installation gives you the option to install a toolbar UNCHECK the option if you don't want it . Delete the downloaded installation file after completing the above procedure and reboot if not prompted to do so. Finally, please post a fresh HijackThis log. If everything is running well, we'll flush System Restore, and you'll be in good shape.

junsarbet · Answer

I TRIED to remove my Zune software as it's installation coincided with the start of my major virus problems. Unfortunately Uninstall left bits of it behind and I can neither find the remainders for deletion nor reinstall the whole program from the web and override these. I still want the program but have resorted to running it on another computer.

Any-who...here's that new logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:43:59 AM, on 2/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1231557509593
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Zune Bus Enumerator (ZuneBusEnum) - Unknown owner - c:\WINDOWS\system32\ZuneBusEnum.exe (file missing)
O23 - Service: Zune Network Sharing Service (ZuneNetworkSvc) - Unknown owner - c:\Program Files\Zune\ZuneNss.exe (file missing)
O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\WINDOWS\system32\ZuneWlanCfgSvc.exe (file missing)

--
End of file - 11790 bytes

Bugbatter · Answer

Open a command prompt:
Click start >run > type cmd and hit Enter
Into the command window type the following commands one at a time, hit Enter AFTER EACH LINE

sc delete ZuneBusEnum

sc delete ZuneWlanCfgSvc

sc delete ZuneNetworkSvc

Then reboot.

If everything is still running well....

Please flush the XP System Restore Points: (Using XP, you must be logged in as Administrator to do this.)

Go to Start>Run and type msconfig Press enter.

When msconfig opens, click the Launch System Restore Button.

On the next page, click the System Restore Settings Link on the left.

Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.

Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

If you have installed Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.

The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:

1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. Microsoft's widows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date. Note: Zone Alarm Firewall (by Checkpoint) has a free version http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads

3.You might consider installing Mozilla / Firefox.
http://www.mozilla.com/en-US/

4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

5. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists. http://www.spywarewarrior.com/rogue_anti-spyware.htm http://www.malwarebytes.org/database.php

6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

7. Practice Safe Surfing with with TrendProtect by Trend Micro. This is not compatible with Firefox 3.0 yet. TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content. The following color codes are used by TrendProtect to indicate the safety of each site.

Red for Warning
Yellow for Use Caution
Green for Safe
Grey for Unknown

Alternatively, Web Of Trust is a similar add-on that can also be used for Internet Explorer. It uses colored alerts to warn about risky websites that try to scam visitors, deliver malware, or send spam. There is a Web Of Trust version for Firefox as well.

8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates

9. Here are some helpful articles:
"How did I get infected?"
http://www.bleepingcomputer.com/forums/topic2520.html

"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

If your issue has been resolved, please click all five stars in this post so that we receive credit for completing the cleanup. Thank you and Safe Surfing.

Virus & Spyware

Antvirus XP Pro 2008 Desktop

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