Hi hisopo22, Welcome to Dell forum, if you still need help please follow these directions.
First, here is what Symantec has to say: http://sarc.com/avcenter/venc/data/pf/adware.dealhelper.html   So you will have an idea of how you got it.  Symantec must miss it because it is adware. Ad-aware or Spybot either one should have dealt with this item.  I will give you some information about that later, let's get rid of it for now.
Read this: http://castlecops.com/startuplist-122.html If this is in Add Remove programs, please uninstall it.

 

1) Download CCleaner from this link: http://www.ccleaner.com/   Take the time to review the instructions on the download page so that when I ask you to run it you will know what you are doing.

 

2) I am not sure if TrojanGuard will try to block the fix, if so you will have to turn it off until you are done with HJT.

 

3) Open Hijack this and choose "Do a system scan only" then check the box in front of these line items:

 

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O4 - HKLM\..\Run: [version] C:\WINDOWS\SYSTEM\BFYWOM.exe
O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\ADDESTROYER.EXE.tcf
O15 - Trusted Zone: http://ny.contentmatch.net (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/3027e62376357344cd15/netzip/RdxIE601.cab
Netster

 

Close all programs but HJT and all browser windows, then click on "Fix Checked"

 

SHOW HIDDEN FILES: Follow the instructions in the link to enable hidden files for your operating system. 
You may wish to reverse this process if you have any concern about anyone getting into these hidden system files.
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

 

RIGHT Click on Start then click on Explore.  Locate and delete these items:

 

C:\Program Files\ AdDestroyer\ >>> folder

 

C:\WINDOWS\SYSTEM\ BFYWOM.exe >>> file

 

Run CCleaner then restart the computer and post a new log in this same thread along with any feedback you have. Let us know how you are running now.

 

Thanks...pskelley

 

PURGE SYSTEM RESTORE
When you are completely finished with the removal procedure and are satisfied that the threat has been removed follow these instruction:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

 

Hi,

 

Thanks for responding to my e-mail

I did all the things that you requested.  I hope that I am free from problems now

here is the scan that I did after with Hijack this

 

 

Logfile of HijackThis v1.99.1
Scan saved at 8:46:54 PM, on 4/18/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\ROXIO SHARED\PROJECT SELECTOR\PROJSELECTOR.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\DRAGTODISC\DRGTODSC.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\RXMON.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE
C:\PROGRAM FILES\COREL\WORDPERFECT OFFICE 2000\PROGRAMS\ALARM.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 6\AUDIOCENTRAL\PLAYLIST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
N3 - Netscape 7: user_pref("browser.startup.homepage", " http://www.roadrunner.nf.net/"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\4zw6wa9z.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\4zw6wa9z.slt\prefs.js)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_20_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.2\THGUARD.EXE"
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [RHSI SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O9 - Extra button: Rogers Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra 'Tools' menuitem: Rogers &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

 

 

Thanks again for your help, it is really appreciated!!!

Hi hisopo22, Your log is clean...good job. :smileyhappy: I want to call your attention to the fact that you have a lot of programs running everytime you boot that I will bet you do not use that often.  Especially the Roxio stuff.  You can either go into the program and cause it not to run or use msconfig: http://netsquirrel.com/msconfig/  to turn them off and use Start Programs when you need them.  Having a Compaq 7360 with 98SE as one of my backup computers I know how important resources are to Win98SE.  Use the information in the links below to learn which programs are not needed at startup.  Leave system programs and security programs alone though.

 

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
http://www.pacs-portal.co.uk/startup_index.htm
http://computercops.biz/StartupList.html
http://www.sysinfo.org/startuplist.php
http://www.bleepingcomputer.com/startups/

 

And since you have a clean log, here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.net-integration.net/index.php?showtopic=3051
http://russelltexas.com/malware/allclear.htm   
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html

 

Good luck and safe surfing

thanks...pskelley