In which case - a hijackthis log would be required to find out. But :- ======================= Lots of the regular posting anti-malware experts on this board have moved to pastures new for various reasons. You may find it better to find another support site to assist you.
Please go to this link and choose one of the websites on the left of the page. Alliance of Security Analysis Professionals As you can see they all work together in cleaning malware (Virus, Spyware and adware).
To help you choose from that list
Net-Intergration is the support site of Spybot S&D. Lavasoft Support is the support site of Ad-aware. TomCoyotes contains the anti-malware school - Classroom. SpyWareInfo contains the anti-malware school - BootCamp. Wilders Security has since stopped hijackthis log support due to the lack of experianced helpers. Others that I would recommend Zerosrealm, Subratam.org, SpyWare BeWare and ComputerCops, but generally all those on that list will have experts to help you. Texruss and myself are Teachers at The TomCoyote Forum.
There are still some knowledgable people left posting here at Dell, so you may still get help from them.
I wish you all the best at getting your computer clean.
A blue screen is not normally a virus or any other type of malware - it is normally bad programming in some way with windows or the application you are using.
well im not sure i am exactly positive i have my problem explained well enough. what happens when i turn on my computer is i see the windows xp loading screen and it stays on for an unusual amount of time then it shows the sign in screen for the different screen names i anm using then the monitor blinks and it just shows a hourglass in the middle of an all blue screen. if this is wut u are talking about then thank you. but i wasnt quite sure wut u meant by all that. but i greatly appreciate it anyway.
>if this is wut u are talking about then thank you. but i wasnt quite sure wut u meant by all that...
Actually, what everyone was talking about is referred to as a "BSOD - Blue Screen Of Death". It's just a blue screen with white lettering giving you an error such as this:
If that was your problem (which I think everyone thought it was), then you need to tell us what the error message says. Comparing your message to the message in the picture above, where it says IRQ_LESS_OR_NOT_EQUAL, replace that with your error message, and we should be able to help you solve your problem.
If your "blue screen" is simply a blue screen with no text what so ever, then you may have a problem requiring a repair of the XP operating system. Can't say for sure.
The problem could be the result of a virus/worm. Most of the time it is, but the way to resolve this problem would be to perform a repair of the Windows XP file system.
According to
MSKB, your file system could very well be damaged. I suggest you follow these instructions that I copied from MSKB...
Restart the computer to the Recovery Console, and then use the chkdsk /r command to repair the volume. After you repair the volume, check your hardware to isolate the cause of the file system damage.
To do this, use the following steps:
Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
When the Welcome to Setup screen appears, press R to select the repair option.
If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
Type the administrator password when you are prompted to do so.
NOTE: If no administrator password exists, press ENTER.
At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
At the command prompt, type exit, and then press ENTER to restart your computer.
Try that, then let me know if it works or not. Very good chance it will, but know one knows for sure...
ChrisRLG
3.9K Posts
0
August 8th, 2004 17:00
In which case - a hijackthis log would be required to find out. But :-
=======================
Lots of the regular posting anti-malware experts on this board have moved to pastures new for various reasons. You may find it better to find another support site to assist you.
Please go to this link and choose one of the websites on the left of the page.
Alliance of Security Analysis Professionals
As you can see they all work together in cleaning malware (Virus, Spyware and adware).
To help you choose from that list
Net-Intergration is the support site of Spybot S&D.
Lavasoft Support is the support site of Ad-aware.
TomCoyotes contains the anti-malware school - Classroom.
SpyWareInfo contains the anti-malware school - BootCamp.
Wilders Security has since stopped hijackthis log support due to the lack of experianced helpers.
Others that I would recommend Zerosrealm, Subratam.org, SpyWare BeWare and ComputerCops, but generally all those on that list will have experts to help you.
Texruss and myself are Teachers at The TomCoyote Forum.
There are still some knowledgable people left posting here at Dell, so you may still get help from them.
I wish you all the best at getting your computer clean.
jwatt
4.4K Posts
0
August 8th, 2004 17:00
Jim
ChrisRLG
3.9K Posts
0
August 8th, 2004 17:00
Cant_Fix_Anythi
3 Posts
0
August 9th, 2004 04:00
well im not sure i am exactly positive i have my problem explained well enough. what happens when i turn on my computer is i see the windows xp loading screen and it stays on for an unusual amount of time then it shows the sign in screen for the different screen names i anm using then the monitor blinks and it just shows a hourglass in the middle of an all blue screen. if this is wut u are talking about then thank you. but i wasnt quite sure wut u meant by all that. but i greatly appreciate it anyway.
thank you
Cant_Fix_Anythi
3 Posts
0
August 9th, 2004 04:00
Message Edited by Cant_Fix_Anything on 08-08-2004 10:18 PM
DemoniK
121 Posts
0
August 9th, 2004 05:00
>if this is wut u are talking about then thank you. but i wasnt quite sure wut u meant by all that...
Actually, what everyone was talking about is referred to as a "BSOD - Blue Screen Of Death". It's just a blue screen with white lettering giving you an error such as this:
If that was your problem (which I think everyone thought it was), then you need to tell us what the error message says. Comparing your message to the message in the picture above, where it says IRQ_LESS_OR_NOT_EQUAL, replace that with your error message, and we should be able to help you solve your problem.
If your "blue screen" is simply a blue screen with no text what so ever, then you may have a problem requiring a repair of the XP operating system. Can't say for sure.
Jason
Nerdtalker
276 Posts
0
August 9th, 2004 05:00
Worms/Viri usually use the host machine for propagation. Simply put, most good viruses are the ones that can self-propagate successfully.
Can you boot into safe mode? (press f8 at startup after POST).
deeroy07
4 Posts
0
August 9th, 2004 21:00
ive got that same problem however instead of ...
IRQ_LESS_OR_NOT_EQUAL
mine comes up as...
unmountable_boot_problem
do you know anything about this type of problem..thanks
jwatt
4.4K Posts
0
August 9th, 2004 21:00
That bluescreen is not likely to be related to a worm or virus. I'd suggest posting in a new message in the Software - Windows XP board for help.
Jim
DemoniK
121 Posts
0
August 9th, 2004 23:00
According to MSKB, your file system could very well be damaged. I suggest you follow these instructions that I copied from MSKB...
Restart the computer to the Recovery Console, and then use the chkdsk /r command to repair the volume. After you repair the volume, check your hardware to isolate the cause of the file system damage.
To do this, use the following steps:
Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
When the Welcome to Setup screen appears, press R to select the repair option.
If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
Type the administrator password when you are prompted to do so.
NOTE: If no administrator password exists, press ENTER.
At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
At the command prompt, type exit, and then press ENTER to restart your computer.
Try that, then let me know if it works or not. Very good chance it will, but know one knows for sure...
Jason
DemoniK
121 Posts
0
August 9th, 2004 23:00
The problem could be the result of a virus, but most of the time it is not.
Jason