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July 26th, 2004 22:00
Can adware prevent internet connection?
I started this thread because I could not connect to the internet after trying to get rid of some adware as described below. Because of a line in the HiJackThis log I may have found the problem. But before I get too giddy, I'd like some professional advice.
The short version:
Laptop had adware (Virtual Bouncer among others)
Installed McAfee Internet Suite (got rid of some adware, a virus, a VPN and another anti-virus s/w)
Lost internet connection (usually through Linksys Wireless Access Point Router w/by ethernet cable, other PCs connected to router are unaffected) and noticed home page was being unsuccessfully re-routed to www.incredifind.com, when closing IE got following error: "The instruction at xxx referenced memory at yyy. The memory could not be read." Laptop currently has 169.254... IP address while others attached to router have 192.168.... addresses. None of the IP addresses can be released or renewed.
Ran Disk Defragmenter
Uninstalled McAfee Internet Suite
Reinstalled Windows XP
Ran SpyBot which removed some more adware.
Reinstalled McAfee Internet Suite
Powercycled modem, reset router, tried to direct-connect laptop to modem
Found this site
Ran Spybot (got one new one), HiJackThis scan & log, AdAware and new HiJackThis log (below).
The following line:
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\cslsp.dll' missing
looked especially relevant, so I copied the cslsp.dll file from the i386 folder to the system32 folder and rebooted and lo and behold I have contact (albeit slow for a cable modem).
My question is: Is there anything else here that might have caused this problem?
Thanks so much in advance.
Logfile of HijackThis v1.98.0
Scan saved at 6:07:08 PM, on 7/26/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\PROGRA~1\mcafee.com\agent\McAgent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HiJackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 169.254.184.65:80
O1 - Hosts: 127.0.0.0 localhost
O1 - Hosts: 127.0.0.2 auditmypc.com
O1 - Hosts: 127.0.0.3 boards.cexx.org
O1 - Hosts: 127.0.0.4 bulletproofsoft.net
O1 - Hosts: 127.0.0.5 camtech2000.net
O1 - Hosts: 127.0.0.6 cexx.org
O1 - Hosts: 127.0.0.7 computercops.us
O1 - Hosts: 127.0.0.8 ct7support.com
O1 - Hosts: 127.0.0.9 doxdesk.com
O1 - Hosts: 127.0.0.20 kellys-korner-xp.com
O1 - Hosts: 127.0.0.21 kephyr.com
O1 - Hosts: 127.0.0.22 lavasoft.de
O1 - Hosts: 127.0.0.23 lavasoftusa.com
O1 - Hosts: 127.0.0.24 lurkhere.com
O1 - Hosts: 127.0.0.25 majorgeeks.com
O1 - Hosts: 127.0.0.26 merijn.org
O1 - Hosts: 127.0.0.27 mjc1.com
O1 - Hosts: 127.0.0.28 moosoft.com
O1 - Hosts: 127.0.0.29 mvps.org
O1 - Hosts: 127.0.0.30 net-integration.net
O1 - Hosts: 127.0.0.31 noadware.net
O1 - Hosts: 127.0.0.32 no-spybot.com
O1 - Hosts: 127.0.0.33 onlinepcfix.com
O1 - Hosts: 127.0.0.34 pchell.com
O1 - Hosts: 127.0.0.35 pestpatrol.com
O1 - Hosts: 127.0.0.36 safer-networking.org
O1 - Hosts: 127.0.0.37 secure.spykiller.com
O1 - Hosts: 127.0.0.38 secureie.com
O1 - Hosts: 127.0.0.39 security.kolla.de
O1 - Hosts: 127.0.0.40 spybot.info
O1 - Hosts: 127.0.0.41 spychecker.com
O1 - Hosts: 127.0.0.42 spychecker.com
O1 - Hosts: 127.0.0.43 spycop.com
O1 - Hosts: 127.0.0.44 spyguard.com
O1 - Hosts: 127.0.0.45 spykiller.com
O1 - Hosts: 127.0.0.46 spyware.co.uk
O1 - Hosts: 127.0.0.47 spyware-cop.com
O1 - Hosts: 127.0.0.48 spywareinfo.com
O1 - Hosts: 127.0.0.49 spywarenuker.com
O1 - Hosts: 127.0.0.50 spywareremove.com
O1 - Hosts: 127.0.0.51 spywareremove.com
O1 - Hosts: 127.0.0.52 stopzillapro.com
O1 - Hosts: 127.0.0.53 sunbelt-software.com
O1 - Hosts: 127.0.0.54 thiefware.com
O1 - Hosts: 127.0.0.55 tomcoyote.org
O1 - Hosts: 127.0.0.56 unwantedlinks.com
O1 - Hosts: 127.0.0.57 webattack.com
O1 - Hosts: 127.0.0.58 wilders.org
O1 - Hosts: 127.0.0.59 www.auditmypc.com
O1 - Hosts: 127.0.0.60 www.bulletproofsoft.net
O1 - Hosts: 127.0.0.61 www.cexx.org
O1 - Hosts: 127.0.0.62 www.computercops.us
O1 - Hosts: 127.0.0.63 www.ct7support.com
O1 - Hosts: 127.0.0.64 www.doxdesk.com
O1 - Hosts: 127.0.0.65 www.eblocs.com
O1 - Hosts: 127.0.0.66 www.enigmasoftwaregroup.com
O1 - Hosts: 127.0.0.67 www.free-spyware-scan.com
O1 - Hosts: 127.0.0.68 www.free-web-browsers.com
O1 - Hosts: 127.0.0.69 www.grc.com
O1 - Hosts: 127.0.0.70 www.grisoft.com
O1 - Hosts: 127.0.0.71 www.hackfaq.org
O1 - Hosts: 127.0.0.72 www.hazeleger.net
O1 - Hosts: 127.0.0.73 www.javacoolsoftware.com
O1 - Hosts: 127.0.0.74 www.kellys-korner-xp.com
O1 - Hosts: 127.0.0.75 www.kephyr.com
O1 - Hosts: 127.0.0.76 www.lavasoft.de
O1 - Hosts: 127.0.0.77 www.lavasoftusa.com
O1 - Hosts: 127.0.0.78 www.lurkhere.com
O1 - Hosts: 127.0.0.79 www.majorgeeks.com
O1 - Hosts: 127.0.0.80 www.merijn.org
O1 - Hosts: 127.0.0.81 www.mjc1.com
O1 - Hosts: 127.0.0.82 www.moosoft.com
O1 - Hosts: 127.0.0.83 www.mvps.org
O1 - Hosts: 127.0.0.84 www.net-integration.net
O1 - Hosts: 127.0.0.85 www.noadware.net
O1 - Hosts: 127.0.0.86 www.no-spybot.com
O1 - Hosts: 127.0.0.87 www.onlinepcfix.com
O1 - Hosts: 127.0.0.88 www.pchell.com
O1 - Hosts: 127.0.0.89 www.pestpatrol.com
O1 - Hosts: 127.0.0.90 www.safer-networking.org
O1 - Hosts: 127.0.0.91 www.secureie.com
O1 - Hosts: 127.0.0.92 www.security.kolla.de
O1 - Hosts: 127.0.0.93 www.spybot.info
O1 - Hosts: 127.0.0.94 www.spychecker.com
O1 - Hosts: 127.0.0.95 www.spychecker.com
O1 - Hosts: 127.0.0.96 www.spycop.com
O1 - Hosts: 127.0.0.97 www.spyguard.com
O1 - Hosts: 127.0.0.98 www.spykiller.com
O1 - Hosts: 127.0.0.99 www.spyware.co.uk
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O2 - BHO: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: (no name) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\ServicePackFiles\i386\msconfig.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Privacy Bar - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\cslsp.dll' missing
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} (Cacher Class) - http://xmlsweb.socalmls.com/XMLSearch/XMLCache.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021017/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_2us.cab

