Computer infected with spyware ...cant remove please help

Question

hey guys.. i really need your help, i think i got infected with sypware, there is a big red X on my taskbas and whenever i open my internet explorer the windows keeps saying "warning your computer has been infected with spyware" and my computer does not open any website or programs right now im running it in safe mode.. if you guys can help me out .. ill be really greatfull to you thanks

my explorer keeps opening c:\Windows\system32\spywarewarning.mht

i have ran Mcafee but not sucess

Message Edited by vires90 on 05-24-2008 03:48 PM

Bugbatter · Answer

Welcome, and thank you for using DCF :)

Try running Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report into a New Message on the HijackThis board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

vires90 · Answer

i downloaled it and im trying to install it...but its not installing.. it installs utorrent instead and keeps showing that sypware warning some that your computer has been infected with latest version of Spyware.Cyberlog-X

i did ran a HiJackthis Scan... and have the log for that ... let me know

pleasee help...

Bugbatter · Answer

Malwarebytes' Anti-Malware does not install utorrent. Please delete that. If you have any P2P or cracked software on your computer, please remove that as well.

Let's try once more. I have a feeling that you may have clicked on the wrong download at Majorgeeks. Please try to download from Here

Let me know how that works out.

vires90 · Answer

ok i deleted everything and then i tried to install it... i click on it .. i doesnt open.... i ran as an administrater... still no luck please help...my summer classes are about to began... i need my comp.

Virus & Spyware

Computer infected with spyware ...cant remove please help

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