Computer system slow

Question

Hello all,

I was steered to this site by my daughter who has raved about the help she has gotten here. I am in the process of trying to "clean" my system as much as possible. It's just overall a slow system. Slow to start and shut down, not to mention completing simple tasks like opening a program. Please tell me if any is wrong and what can I do to prevent this in the future. :)

Thank you in advance for your help,

Vannessa

Logfile of HijackThis v1.99.1
Scan saved at 11:57:44 PM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\Common Files\AOL\1105057641\ee\SSCEvtHdlr.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1105057641\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - (no file)
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Save to &Xdrive - res://C:\Program Files\Xdrive\Xdrive Desktop\xdrive.exe/std.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/CursorManiaFWBInitialSetup1.0.0.15.exe
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: campy - {168cf174-6dab-461c-a761-a7adfa5a5719} - C:\WINDOWS\system32\wuwbxp.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1105057641\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

evhwolfgang · Answer

Now that I don't work at Dell anymore, I can say that McAfee and AOL are eating up a huge chunk of your resources. This is probably not a good hijackthis answer, and you should probably just ignore me, but if I were you, I'd ditch AOL and McAfee, get the basic (just antivirus with no bells and whistles) PC-Cillin anti-virus and maybe Spysweeper and some other ISP. If you're on dial-up, try NetZero or People PC. If you're on high speed, you can just cut out the 20 dollar AOL bill because your net will work fine without it. I know this comment has no real place in this forum, but the truth is McAfee and AOL use up so much memory and run so many background processes (probably 10 or 15 processes between the 2 of them) that you'd be better off with a spyware infection. Call Dell on Call or go to Best Buy and ask one of the techs their honest opinion about your setup and you'll probably hear the same. You might have to drag it out of them a bit because as a representative of that company, they're not allowed to bash any of the products they carry. Either solution will cost you around 100 bucks plus the price of whatever you decide to purchase (PC-Cillin and Spysweeper are around 30 to 40 dollars each for the software and a one year subscription to that service). Other than that, you can add more RAM to your computer and probably shut down some services and programs that you don't use everyday. MSCONFIG will allow you to do that. I don't see anything in the log other than a search assistant, which may just be part of AOL. Honestly, I'd try Dell on Call or Geek Squad. I've worked for both and can tell you that if you get a good tech, you can really get some honest help. They also both garuntee their work and basically force the tech to do a good job or he looks bad and spends extra time redoing the work, so its win-win if you just demand good service. Also, depending on how old your system is and how its used, you may go through Add/Remove programs and start getting rid of old games and stuff that you never use anymore. I know pleanty of people who install stuff and never use it so it just bogs down the system. You may try updating and running McAfee scans and using the Defrag tool (right click the hard drive in My Computer, go to Properties, click the Tools tab at the top, and click the button that says Defragmentation. It will take around 30 minutes to run). Over all, it sounds like a tune-up and/or upgrade is your answer.

Message Edited by evhwolfgang on 03-10-2007 09:25 AM

zbestwun2001 · Answer

evhwolfgang Please keep your discussions in the Virus board this does nothing but confuse the OP, thanks. vanlev99 Run HiJackThis and click ' Scan', then check(tick) the following, if present: R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL (file missing) O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) O3 - Toolbar: (no name) - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - (no file) O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/CursorManiaFWBInitialSetup1.0.0.15.exe O21 - SSODL: campy - {168cf174-6dab-461c-a761-a7adfa5a5719} - C:\WINDOWS\system32\wuwbxp.dll (file missing) Now, with all windows closed except HiJackThis, click ' Fix checked'. Reboot and post a new HJT log. Please submit one additional log for me: 1. Start HijackThis 2. Click on the Config button 3. Click on the Misc Tools button 4. Click on the Open Uninstall Manager button. You will now be presented with a screen. Click on the Save list button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad into a reply in this topic. - Zbestwun2001 Message Edited by zbestwun2001 on 03-10-2007 09:28 AM

Bugbatter · Answer

Please follow the instructions posted by zbestwun2001. The clutter needs to be cleaned before additional troubleshooting is done. Message Edited by Bugbatter on 03-10-2007 04:59 PM

vanlev99 · Answer

Thank you very much! I was confused for a moment, as I did not see his name on the list. :)

zbestwun2001 · Answer

OK, you got everything, do you notice an improvement in your performance?

We will do a couple more need processes:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.

Official JAVA Installation Instructions if needed.

Next:

Download and scan with CCleaner
Select the BASIC version. HERE
1. Before first use, select Options > Advanced and UNCHECK " Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up.
In the Windows Tab:

o Clean all the entries in the "Windows Explorer" section.
o Clean all entries in the "System" section.
o Clean all entries in the "Advanced" section.
o Clean any others that you choose.
In the Applications Tab:
o Clean all except cookies in the Firefox/Mozilla section if you use it.
o Clean all in the Opera section if you use it.
o Clean Sun Java in the Internet Section.
o Clean any others that you choose.
3. Click the " Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click " OK" and it will scan and clean your system.
6. Click " exit" when done.
REBOOT.

Now reboot and post a new HJT log, and tell me if you notice a difference. Also, you didn't supply me with your system specifications...please let me know that also.

zb1

vanlev99 · Answer

Logfile of HijackThis v1.99.1Scan saved at 6:07:46 PM, on 3/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\Program Files\Common Files\AOL\1105057641\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe c:\program files\mcafee.com\agent\mcdetect.exe C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\Program Files\mcafee.com\personal firewall\MPFService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\mcafee.com\antivirus\mcvsescn.exe C:\Program Files\Common Files\AOL\1105057641\ee\SSCEvtHdlr.exe C:\Program Files\America Online 9.0a\waol.exe C:\Program Files\America Online 9.0a\shellmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe O4 - HKLM\..\Run: [VirusScan Online] 'c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe' O4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktask O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun O4 - HKCU\..\Run: [AOL Fast Start] 'C:\Program Files\America Online 9.0a\AOL.EXE' -b O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar	oolbar.dll/SEARCH.HTML O8 - Extra context menu item: Save to &Xdrive - res://C:\Program Files\Xdrive\Xdrive Desktop\xdrive.exe/std.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1105057641\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

vanlev99 · Answer

ABBYY FineReader 5.0 Sprint
Adobe Download Manager 1.2 (Remove Only)
Adobe Reader 7.0
Adobe Shockwave Player
AOL Coach Version 1.0(Build:20030807.3)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Registration
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
Broadcom Management Programs
CA Pest Patrol Realtime Protection
Conexant SmartHSFi V.9x 56K DF PCI Modem
Dell Digital Jukebox Driver
Dell Solution Center
Dell Support 5.0.0 (766)
Digital Line Detect
EA.com Update
EAX Unified
FaxTools
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows XP (KB926239)
IBS
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
Internet Explorer Security Plugin 2006
Internet Security Add-On
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2
Lexmark X1100 Series
McAfee SecurityCenter
Media-Codec 4.0
Microsoft .NET Framework 1.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper
MSXML 4.0 SP2 (KB927978)
NetWaiting
Pure Networks Port Magic
QuickTime
RealPlayer Basic
Safety and Security Center Uninstaller
Scrabble
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
Shockwave
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885295
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Xdrive Desktop
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zbestwun2001 · Answer

Also before you post the HJT log, please follow these intructions:

Please download SmitfraudFix (by S!Ri) to your Desktop.

Download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

Once you have downloaded AVG anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
Select Change state" to inactivate 'Resident Shield' and 'Automatic Updates'
Right click on AVG AS in the system tray and uncheck "Start with Windows".
Go to Start > Run and type: services.msc
Press "OK".
In Services, click the "Extended tab" and scroll down the list to find AVG anti-spyware guard.
When you find the guard service, double-click on it.
In the Properties Window > General Tab that opens, click the "Stop" button.
From the drop-down menu next to "Startup Type", click on "Manual".
Now click "Apply", then "OK" and close the Services window.
Once the setup is complete you will need run AVG AS and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.
Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, manually update with the AVG AS Full database installer from here.
Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Under "Reports"
Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet. We will shortly.

Double-click smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

***************

zb1

Virus & Spyware

Computer system slow

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