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justlynette

8 Posts

1091

October 29th, 2006 07:00

Cookies problem! please help...

Hi all,
 
I am unable to log in to websites like friendster or book a movie ticket online. it always prompt me to: enable cookies and even when I enable my activex controls, the problem still persist.
 
 
please help!
 
 
Thanks
 
 
here's my log file
Logfile of HijackThis v1.99.1
Scan saved at 5:35:05 PM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\OfficeScan NT\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\OfficeScan NT\tmlisten.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Billionton\Bluetooth Software\BTTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.sg/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.nus.edu.sg/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.singnet.com.sg:8080
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [msorc32r] C:\WINDOWS\system32\msorc32r.exe
O4 - HKCU\..\Run: [MSAgentXP] C:\WINDOWS\system32\MSAgentXP.exe
O4 - Global Startup: National University of Singapore NUS-VPN Client.lnk = C:\Program Files\National University of Singapore\NUS-VPN Client\ipsecdialer.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: http://www.friendster.com
O16 - DPF: {22945A69-1191-4DCF-9E6F-409BDE94D101} - http://www.solidworks.com/plugins/edrawings/download.cfm?Release=rel
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
O17 - HKLM\Software\..\Telephony: DomainName = stu.nus.edu.sg
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\OfficeScan NT\tmlisten.exe
 

bamajim

10.4K Posts

October 30th, 2006 01:00

justlynette
 
Welcome to DCF :smileyhappy:
 

Go here and Download AVG Anti-Spyware
( 30 day free trial version) Save it to Your Desktop
 
Double Click AVG Anti-Spyware-setup
(It will create its own folder)
Once the program starts You will be at the Status menu
  • Under "Your computers Security"
    Click change status on Resident shield to inactive
    Click Update now (next to last update)
    After the update loads
    Under Automatic updates Uncheck download and install updates automatically(recommended)
    (you can always select maual updates the next day)
At the top toolbar Click Scanner Then the settings tab
  • Under How to act? Set default action for detected malwareTo Quarantine
    Under how to scan All boxes should be checked
    Under Possibly unwanted software All boxes should be checked
    Under reports Select Automatically generate report after every scan
    Uncheck Only if threats were found
    Under what to scan Scan every file should be highlited
Exit AVG(But do not run it yet)
 
Reboot into Safe Mode
This can be done by
  • Restart your PC, and after it starts, but before you see the Windows Splash screen
    Begin tapping the F8 key twice a second untill you reach another menu screen (black background with white menu choices)
    Use your arrow keys and select Safe Mode and then Enter

Run AVG Anti-Spyware
  • Click scanner
    Select Complete system scan
Once the scan finishes
  • Select Apply all actions (The items found will be quarantined)
    Click save report as (Another window will open)
    Save it to your desktop
    (By default It will be saved in the AVG folder as)
    C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports
Exit AVG
 
Reboot your PC in Normal Mode->>Re run Hijackthis and post a fresh Hijackthis log.
  • Double click the report-scan txt. you saved to your desktop
    It will open in Notepad
    Copy and paste that report as a reply to this thread
Your reply should include
  • a fresh Hijackthis log
    your report_scan.txt log from AVG
    bamajim   Graduate of Malware Removal University


    justlynette

    8 Posts

    October 31st, 2006 11:00

    Hi all,
     
    this is the reports:
     
    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------
     + Created at: 12:00:08 AM 12/1/2006
     + Scan result: 
     
    HKLM\SOFTWARE\PerfectNav -> Adware.KeenValue : Cleaned with backup (quarantined).
    HKLM\SOFTWARE\Classes\ImgConv.clsImgConv -> Adware.WebRebates : Cleaned with backup (quarantined).
    HKLM\SOFTWARE\Classes\ImgConv.clsImgConv\Clsid -> Adware.WebRebates : Cleaned with backup (quarantined).
    C:\Documents and Settings\ccev5\Local Settings\Temporary Internet Files\Content.IE5\JRSZYD83\mustchin[1].htm -> Backdoor.Sitex : Cleaned with backup (quarantined).

    ::Report end
    -----------------
     
    Logfile of HijackThis v1.99.1
    Scan saved at 9:01:06 PM, on 12/1/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\OfficeScan NT\ntrtscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\Explorer.EXE
    C:\OfficeScan NT\tmlisten.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\Program Files\Billionton\Bluetooth Software\BTTray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\hijackthis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.sg/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.nus.edu.sg/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.singnet.com.sg:8080
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [msorc32r] C:\WINDOWS\system32\msorc32r.exe
    O4 - HKCU\..\Run: [MSAgentXP] C:\WINDOWS\system32\MSAgentXP.exe
    O4 - Global Startup: National University of Singapore NUS-VPN Client.lnk = C:\Program Files\National University of Singapore\NUS-VPN Client\ipsecdialer.exe
    O4 - Global Startup: BTTray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O15 - Trusted Zone: http://www.friendster.com
    O16 - DPF: {22945A69-1191-4DCF-9E6F-409BDE94D101} - http://www.solidworks.com/plugins/edrawings/download.cfm?Release=rel
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
    O17 - HKLM\Software\..\Telephony: DomainName = stu.nus.edu.sg
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\OfficeScan NT\tmlisten.exe
     

    bamajim

    10.4K Posts

    October 31st, 2006 13:00

    justlynette

    First Please download the Killbox.
    • 1)Save it to the desktop and run it.
      2) Select " Delete on Reboot", and then select "All files".
      3) Copy the file names below to the clipboard by highlighting them and pressing Control-C:

      • C:\WINDOWS\system32\msorc32r.exe
        C:\WINDOWS\system32\MSAgentXP.exe

      4) Return to Killbox, go to the File menu, and choose " Paste from Clipboard".
      5) Click the red-and-white " Delete File" button.  Click " Yes" at the Delete on Reboot prompt.  Click " No" at the Pending Operations prompt.
    Next Rerun Hijackthis (scan only) and place checks beside the following entries
    • O4 - HKCU\..\Run: [msorc32r] C:\WINDOWS\system32\msorc32r.exe
      O4 - HKCU\..\Run: [MSAgentXP] C:\WINDOWS\system32\MSAgentXP.exe
    Close all other open windows except Hiajckthis and Select " Fix checked"
    Reboot your PC->>re run Hijackthis and post a fresh log
     
    bamajim   Graduate of Malware Removal University
     







    justlynette

    8 Posts

    November 9th, 2006 13:00

    hihi
     
    sorry for the late posting!
     
    here it is
     
    Logfile of HijackThis v1.99.1
    Scan saved at 10:59:05 PM, on 11/9/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\OfficeScan NT\ntrtscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\OfficeScan NT\tmlisten.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Billionton\Bluetooth Software\BTTray.exe
    C:\hijackthis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.sg/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.nus.edu.sg/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.singnet.com.sg:8080
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: National University of Singapore NUS-VPN Client.lnk = C:\Program Files\National University of Singapore\NUS-VPN Client\ipsecdialer.exe
    O4 - Global Startup: BTTray.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Billionton\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O15 - Trusted Zone: http://www.friendster.com
    O16 - DPF: {22945A69-1191-4DCF-9E6F-409BDE94D101} - http://www.solidworks.com/plugins/edrawings/download.cfm?Release=rel
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
    O17 - HKLM\Software\..\Telephony: DomainName = stu.nus.edu.sg
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = stu.nus.edu.sg
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Billionton\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\PROGRA~1\NATION~1\NUS-VP~1\cvpnd.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\OfficeScan NT\ntrtscan.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\OfficeScan NT\tmlisten.exe
     

    bamajim

    10.4K Posts

    November 9th, 2006 14:00

    justlynette
     
    Did that resolve your probelm?
     
    bamajim   Graduate of Malware Removal University

    justlynette

    8 Posts

    November 9th, 2006 14:00

    hihi,

    The 1st help already solved the problem :)

    but I thought there are other things left unsolved so I followed the advice for the 2nd part.

    all is well. I hope my logfile is clean?

    thanks so much!

    bamajim

    10.4K Posts

    November 9th, 2006 15:00

    justlynette

    Your Log is Clean from malware :smileyhappy:
    I appreciate your patience in working through this.

    Now that your log is clean

    There are some final notes:
    Disable and Enable System Restore
    • Lets create a clean System Restore point
      the instructions are here
    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
    Please follow these steps to remove older version Java components and update.

    Updating Java:
    • Download the latest version of
      Java Runtime Environment (JRE) 5.0 Update 9.
      Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
      Click the " Download" button to the right.
      Check the box that says: " Accept License Agreement".
      The page will refresh.
      Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
      Close any programs you may have running - especially your web browser.
      Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
      Check any item with Java Runtime Environment (JRE or J2SE) in the name.
      Click the Remove or Change/Remove button.
      Repeat as many times as necessary to remove each Java versions.
      Reboot your computer once all Java components are removed.
      Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.
    Make your Internet Explorer more secure
    This can be done by following these simple instructions:
    • Open Internet Explorer click Tools->> Options.
      Click Security tab
      Click once on the Internet icon so it becomes highlighted.
      Click Custom Level.
      Change the Download signed ActiveX controls to Prompt
      Change the Download unsigned ActiveX controls to Disable
      Change the Initialise and script ActiveX controls not marked as safe to Disable
      Change the Installation of desktop items to Prompt
      Change the Launching programs and files in an IFRAME to Prompt
      Change the Navigate sub-frames across different domains to Prompt
      When all these settings have been made, click OK.
      If it prompts you to save the settings, press Yes.
      Next press Apply and then OK to exit the Internet Properties page
    Update your Anti Virus Software

    Use and maintain a Firewall such as ZoneAlarm
    • The Windows Firewall is good at blocking incoming threats, but not outgoing threats such as "Backdoor Trojans"
      Some others are
      Sygate
      And
      Sunbelt personal
      All of which are free
    Install IE SPAD for protection against innocent looking websites that are not innocent

    Visit Microsoft's Windows Update Site Frequently for critical updates

    Backup your Important Documents and Files on a regular basis
    • To a disc or a USB key, not your Hardrive
    You may want to read this article" So how did I get infected in the first place" by Tony Klein

    surf safe
     
    bamajim   Graduate of Malware Removal University

     




     

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