Please unzip Hijackthis.zip into a new folder you create in the root level of the C: drive. Name this folder C:\HJT for best and safest results. (don't put in a temp folder, or the desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
Run Hijackthis, click on the 'scan' button and then 'save log' button. Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt
Do not fix anything in HJT log screen without assistance. Many items are normal for Windows operation. It should identify the vast majority of your problems and enable us to help you clean them off your system.
Stay in this thread for continuity. Reply to this message.
Texruss
3.4K Posts
0
May 4th, 2004 04:00
http://www.computercops.us/postt34437.html
We'd need your HJT file to see what is happening:
We need you to download and install an analysis and repair tool called Hijackthis.
Go here and download the file: http://tomcoyote.com/hjt
Please unzip Hijackthis.zip into a new folder you create in the root level of the C: drive. Name this folder C:\HJT for best and safest results. (don't put in a temp folder, or the desktop, etc...as it needs a safe folder to keep backup logs). Also when people post here and place it on the Desktop the log usually shows their full name since their Windows user profile is commonly named with their full name. We try not to disturb your privacy. *;-)
See this link for graphical instruction: http://russelltexas.com/spywareinfo/createhjtfolder.htm
Run Hijackthis, click on the 'scan' button and then 'save log' button. Copy and paste the contents of the text file you save into a reply to this message. A lot of posters make mistakes here in copying and pasting so reread the left info sidebar called Copy and Paste at http://www.tomcoyote.com/hjt
Do not fix anything in HJT log screen without assistance. Many items are normal for Windows operation. It should identify the vast majority of your problems and enable us to help you clean them off your system.
Stay in this thread for continuity. Reply to this message.
HTH (Hope that Helps)
Texruss