3 Apprentice

 • 

8.8K Posts

July 18th, 2005 20:00

Hi and welcome,

Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.



Go to Add/Remove programs and remove(uninstall) the following, if present:

SideFind

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.



Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u SbCIe028.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.



Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done ' cleaning' off your system, we're going to ' flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

Also move the " Backups" folder, for HiJackThis, if present.



Run HiJackThis and click " Scan", then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
... (Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)

O9 - Extra button: (no name) - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll

O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab


Now, with all windows closed except HiJackThis, click " Fix checked".



Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...
C:\WINDOWS\Downloaded Program Files\SbCIe028.dll

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".


Reboot and post back a new log, and let me know how everything goes.
Steve
-

4 Posts

July 19th, 2005 03:00

Here is my new log... Computer works fine (so far) but i have a new theory. I use Audacity to do some audio editing, and i've noticed that after using that for a while it creates a lag on the system (even after i shut down the program). My guess is that perhaps audacity is not unloading certain .dlls and keeping a lot of stuff in memory...

 

Logfile of HijackThis v1.99.1
Scan saved at 9:43:04 PM, on 7/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Eddy Ekmekji\Desktop\Temp\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O8 - Extra context menu item: Download &Flash Movies - C:\Program Files\Flash2X\Flash Hunter\save.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\Eddy Ekmekji\Application Data\Mozilla\Firefox\Profiles\a3ngv9xb.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\Eddy Ekmekji\Application Data\Mozilla\Firefox\Profiles\a3ngv9xb.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash2X Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Flash Hunter - {77B563A5-2A35-4E6B-BFC8-F4B6BB65D5DF} - C:\Program Files\Flash2X\Flash Hunter\save.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

 

3 Apprentice

 • 

8.8K Posts

July 19th, 2005 13:00

That could very well be the case with your system resources.

How much RAM do you have installed?

Let's continue on with the fix...




Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done ' cleaning' off your system, we're going to ' flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

Also move the " Backups" folder, for HiJackThis, if present.



Run HiJackThis and click " Scan", then check(tick) the following, if present:


O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab


Now, with all windows closed except HiJackThis, click " Fix checked".




Reboot and post back a new log, and let me know how everything goes.
Steve
-

4 Posts

July 21st, 2005 18:00

Do you know how to see whether dlls are unloading?

here is my last scan/log file

Logfile of HijackThis v1.99.1
Scan saved at 12:50:14 PM, on 7/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Desktop Calendar\Desktop Calendar.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Eddy Ekmekji\Desktop\Temp\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKCU\..\Run: [Desktop Calendar] C:\Program Files\Desktop Calendar\Desktop Calendar.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\Eddy Ekmekji\Application Data\Mozilla\Firefox\Profiles\a3ngv9xb.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\Eddy Ekmekji\Application Data\Mozilla\Firefox\Profiles\a3ngv9xb.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral.msn.com/cabs/pmupd806.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

 

3 Apprentice

 • 

8.8K Posts

July 21st, 2005 20:00

I don't have the answer to that dll question yet, but I am researching it for you.

The log apprears to be clean now so I need you to tell me if it is working any better for you, and if not, is it doing the same thing?



Steve

4 Posts

July 21st, 2005 22:00

It is working better. I have problems when I run firefox... It was slowing down. i think it's some sort of bug with the MP3 program i was using and with firefox. I think there is something about these dlls that don't unload properly (for the MP3) and i have heard somewhere that firefox doesn't manage memory very well. Thanks for your help!

3 Apprentice

 • 

8.8K Posts

July 21st, 2005 22:00

Let's post one more HJT log before we clean up our mess.

I have used Firefox without any problems for sometime. It could very well be the MP3 program but I can't say for sure.

So let's see the new log, and if all is well we will clean you up and get you on your way.

Steve

2 Posts

August 9th, 2005 20:00

My Dell Laptop was running at 100% CPU.  It looked like it may be Explorer.exe causing the problem by the CPU cycles but Dell Quickset was right behind it in cycles.  I killed quickset and removed it from the Run registry and haven't had any more problems with this.  I haven't seen any info from Dell about this yet.
 
 

3 Apprentice

 • 

8.8K Posts

August 9th, 2005 22:00

aaame

Please don't bust in threads as it confuses the workers

If you have a problem post your own thread please.

Only one victim per thread....this is not a discussion forum.......:)

Thanks

Steve

2 Posts

August 11th, 2005 10:00

I didn't realize this wasn't a normal forum.  It seemed to make sense that if my search on quickset having problems led me to this thread then it would for others as well.  I will try to keep your forums rules in mind of course but I rarely even pay attention to what forum I'm on when searching through several at a time looking for fixes to your software.
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