February 3rd, 2007 23:00

Logfile of HijackThis v1.99.1
Scan saved at 8:23:42 PM, on 2/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Softwin\BitDefender8\bdnagent.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Liviu\My Documents\hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
 

2 Intern

 • 

5.9K Posts

February 3rd, 2007 23:00

Can't see all of your log because of Logitech's broken Desktop Messenger program.   Let's remove it first.
 
Start, Control Panel, Add/Remove Programs and find Logitech Desktop Messenger and uninstall it.
 
Then run HJT, scan only, and check these
 
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
and all of the O18s that look sort of like this one.
 
O18 - Protocol: bw+0 - {14592F74-603F-4F3C-8AEF-DAC733C3624C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
 
Then make a new log and post it as a reply.
 
Ron


Message Edited by RKinner on 02-03-2007 07:08 PM

2 Intern

 • 

5.9K Posts

February 4th, 2007 10:00

Check for High CPU Usage:
When it is running slow: Close all active programs then rightclick on the clock
and select Task Manager then select Processes. Click once or twice on the CPU
column heading until you get the bigger numbers at the top in that column.  What
are the top three processes and what % do they each take.  What does it say for
CPU usage at the bottom of the window?
 
Blacklight Rootkit Detector:
Download Blacklight trial from here: http://www.f-secure.com/blacklight/
Hit "I accept." It will take you to the download page. Download blbeta.exe and
save it to the Desktop. Once saved... double click blbeta.exe (you may not be
able to see the .exe) to install the program. Click Accept Agreement and click
Scan This app may trigger a warning from your antivirus. Let the driver load.
Wait for it to finish. If it displays any items...don't do anything with them
yet. Just hit exit (close) It will drop a log on Desktop that starts with
fsbl....big number
Please post contents of log in your next reply.

 
Check for a bad file in System32:
Start, Run, sigverif, OK then press Start and wait for the program to finish. 
What does it find?
 
What do the popups say ?
 
Ron

February 4th, 2007 15:00

First of all, thank you for your help Ron,

 

It�s really appreciated.

 

 

CPU usage 100% and here are the most 3 consuming processes:

 

DVDLauncher. Exe   23524k           

ZCfgSvc.exe               34553k

Mantispm.exe             31300k

 

Sometimes I see a lot of cpu usage from WinWord.exe and IEXPLORER.exe if it helps you.

 

 

Processes 107                          CPU usage 100%         Commit Charge 668m/1154m

 

Also, I�ve notice that when the popups are coming 2 processes keep on repeating in the task manager:

 

drwtsn32.exe

 

dwwin.exe

 

 

 

 

 

 

Blacklight Rootkit Detector found no hidden files. Here�s the log:

 

02/04/07 10:26:37 [Info]: BlackLight Engine 1.0.55 initialized

02/04/07 10:26:37 [Info]: OS: 5.1 build 2600 (Service Pack 2)

02/04/07 10:26:38 [Note]: 7019 4

02/04/07 10:26:38 [Note]: 7005 0

02/04/07 10:26:44 [Note]: 7006 0

02/04/07 10:26:44 [Note]: 7011 3656

02/04/07 10:26:44 [Note]: 7026 0

02/04/07 10:26:45 [Note]: 7026 0

02/04/07 10:26:58 [Note]: FSRAW library version 1.7.1021

02/04/07 10:37:32 [Note]: 7007 0

 

 

Microsoft Signature Verification found the following files that are not digitally signed:

 

omci.sys                 2/13/2004      7.1.382.0           Not Signed 

acfpdf.txt               9/20/2002      None                Not Signed 

acpdf207.dll             9/20/2002      0.2.0.207           Not Signed          N/A                

acpdfui207.dll           9/20/2002      0.2.0.207           Not Signed   

mdigraph.dll             6/18/2003      0.3.1897.0          Not Signed          N/A                

mdiui.dll                6/18/2003      0.3.1897.0          Not Signed

 

 

 

I have a lot of popups coming on all the time. Here are some of the them:

 

PML Driver has encountered a problem and needs to close.  We are sorry for the inconvenience.

 

Dr. Watson Postmortem Debugger has encountered a problem and must close.

 

 

 

 

2 Intern

 • 

5.9K Posts

February 4th, 2007 19:00

On the CPU usage I need the percentage of CPU that you find in the column under CPU.  Don't need the memory column info.
 
Check the Event logs for errors:
Start, Run, eventvwr.msc, OK then select System.  Look for red marked files that
have a time stamp about the time of the slowdown.  Open the event then click on
the bottom of the three buttons to copy the text.  Move to a reply and Edit,
Paste.  Repeat for any other different errors that happened during the last
slowdown period or last reboot.  Please don't go back to the beginning of time
and no events from a Safe Mode boot.  Repeat for Application.  If your PC speaks
something other than English don't translate it unless it doesn't use the Latin
alphabet and then please include the timestamps.
 
Ron

February 4th, 2007 20:00

Event Type: Error

Event Source: Service Control Manager

Event Category:  None

Event ID:  7023

Date: 2/4/2007

Time: 4:00:43 PM

User:  N/A

Computer: DBNR9981

Description:

The Application Management service terminated with the following error:

The specified module could not be found. For more information, see Help and ?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Event Type:  Error

Event Source:  Service Control Manager

Event Category:  None

Event ID: 7000

Date: 2/4/2007

Time:  4:08:59 PM

User: N/A

Computer:DBNR9981

Description:

The AVG7 Kernel service failed to start due to the following error:

Access is denied. For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error

Event Source: Service Control Manager

Event Category:  None

Event ID: 7026

Date: 2/4/2007

Time: 4:04:30 PM

User:  N/A

Computer: DBNR9981

Description:

The following boot-start or system-start driver(s) failed to load:

kl1For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Event Type:  Error

Event Source:Application Error

Event Category: (100)

Event ID:  1000

Date:  2/4/2007

Time:  3:07:56 PM

User:                N/A

Computer:   DBNR9981

Description:Faulting application LVPrcSrv.exe, version 9.5.0.1098, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x000edf9c.

For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 46 61 69 6c   ion Fail

0010: 75 72 65 20 20 4c 56 50   ure  LVP

0018: 72 63 53 72 76 2e 65 78   rcSrv.ex

0020: 65 20 39 2e 35 2e 30 2e   e 9.5.0.

0028: 31 30 39 38 20 69 6e 20   1098 in

0030: 6b 65 72 6e 65 6c 33 32   kernel32

0038: 2e 64 6c 6c 20 35 2e 31   .dll 5.1

0040: 2e 32 36 30 30 2e 32 39   .2600.29

0048: 34 35 20 61 74 20 6f 66   45 at of

0050: 66 73 65 74 20 30 30 30   fset 000

0058: 65 64 66 39 63            edf9c  

 

 

Event Type:      Warning

Event Source:   Userenv

Event Category:            None

Event ID:          1517

Date:                2/4/2007

Time:                12:51:42 PM

User:                NT AUTHORITY\SYSTEM

Computer:        DBNR9981

Description:

Windows saved user DBNR9981\Liviu registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

 This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error

Event Source:   Application Error

Event Category:  None

Event ID: 1000

Date:   2/4/2007

Time: 11:47:45 AM

User:  N/A

Computer:    DBNR9981

Description:

Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module , version 0.0.0.0, fault address 0x00000000.

 

For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 46 61 69 6c   ion Fail

0010: 75 72 65 20 20 64 72 77   ure  drw

0018: 74 73 6e 33 32 2e 65 78   tsn32.ex

0020: 65 20 35 2e 31 2e 32 36   e 5.1.26

0028: 30 30 2e 30 20 69 6e 20   00.0 in

0030: 20 30 2e 30 2e 30 2e 30    0.0.0.0

0038: 20 61 74 20 6f 66 66 73    at offs

0040: 65 74 20 30 30 30 30 30   et 00000

0048: 30 30 30 0d 0a            000..  

Event Type:      Error

Event Source:   Application Error

Event Category:    (100)

Event ID:   1000

Date:    2/4/2007

Time:  11:52:26 AM

User:   N/A

Computer: DBNR9981

Description:

Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x000edf9c.

 

For more information, see Help and SupportCenter at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 46 61 69 6c   ion Fail

0010: 75 72 65 20 20 64 72 77   ure  drw

0018: 74 73 6e 33 32 2e 65 78   tsn32.ex

0020: 65 20 35 2e 31 2e 32 36   e 5.1.26

0028: 30 30 2e 30 20 69 6e 20   00.0 in

0030: 6b 65 72 6e 65 6c 33 32   kernel32

0038: 2e 64 6c 6c 20 35 2e 31   .dll 5.1

0040: 2e 32 36 30 30 2e 32 39   .2600.29

0048: 34 35 20 61 74 20 6f 66   45 at of

0050: 66 73 65 74 20 30 30 30   fset 000

0058: 65 64 66 39 63            edf9c  

 

February 4th, 2007 21:00

No Ron I didn't have kaspersky installed on my pc. As I told you this should be caused br Dr watson Debugger as I get a lot of error messages with Dr. Watson Postmortem debugger in the title. How does my HIJack log looks like? Do you see anything.
 
Here are some more appliction errors:
 
Event Type: Information
Event Source: EvtEng
Event Category: None
Event ID: 0
Date:  2/4/2007
Time:  2:43:03 PM
User:  N/A
Computer: DBNR9981
Description:
The description for Event ID ( 0 ) in Source ( EvtEng ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
 
Event Type: Information
Event Source: RegSrvc
Event Category: None
Event ID: 0
Date:  2/4/2007
Time:  2:43:30 PM
User:  N/A
Computer: DBNR9981
Description:
The description for Event ID ( 0 ) in Source ( RegSrvc ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date:  2/4/2007
Time:  3:02:08 PM
User:  N/A
Computer: DBNR9981
Description:
Faulting application HPZipm12.exe, version 9.0.0.0, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x000edf9c.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 48 50 5a   ure  HPZ
0018: 69 70 6d 31 32 2e 65 78   ipm12.ex
0020: 65 20 39 2e 30 2e 30 2e   e 9.0.0.
0028: 30 20 69 6e 20 6b 65 72   0 in ker
0030: 6e 65 6c 33 32 2e 64 6c   nel32.dl
0038: 6c 20 35 2e 31 2e 32 36   l 5.1.26
0040: 30 30 2e 32 39 34 35 20   00.2945
0048: 61 74 20 6f 66 66 73 65   at offse
0050: 74 20 30 30 30 65 64 66   t 000edf
0058: 39 63                     9c     
Event Type: Information
Event Source: EAPOL
Event Category: None
Event ID: 2002
Date:  2/4/2007
Time:  2:44:04 PM
User:  N/A
Computer: DBNR9981
Description:
The description for Event ID ( 2002 ) in Source ( EAPOL ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date:  2/4/2007
Time:  10:52:34 AM
User:  N/A
Computer: DBNR9981
Description:
Fault bucket 321787578.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20   Bucket:
0008: 33 32 31 37 38 37 35 37   32178757
0010: 38 0d 0a                  8..    
My log is full of these errors.
 
Tell me what you think.

2 Intern

 • 

5.9K Posts

February 4th, 2007 21:00

Did you have kaspersky on the PC and remove it?  There is an error that seems to imply that it is still partially there. 
 

The following boot-start or system-start driver(s) failed to load:

kl1 

 Some versions of Kaspersky betas are known to cause some of the kernel32.dll errors in your log.

 

Do you also have Application errors?

 

Ron

 
 

February 4th, 2007 21:00

Plus Ron in i306 folder I have these suspect files:
 
drwatson
Application
Windows Fault detection utility
C:\i386
size:27.4 KB (28,112 bytes)
 
 
drwtsn32
DrWatson Postmortem Debugger
Size 44.5 KB (45,568 bytes)
 
 
Do you think these files are causing my problem?
Should I erase them?
 
 
 
 

February 4th, 2007 21:00

Here's a new HIJack log:
Logfile of HijackThis v1.99.1
Scan saved at 6:36:02 PM, on 2/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\mobile PhoneTools\WatchDog.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Liviu\My Documents\hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\mobile PhoneTools\WatchDog.exe
O4 - HKLM\..\Run: [DVD43] C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe /hidden
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
 

February 4th, 2007 23:00

Hi again Ron,
 
I checked againt the events log and I noticed this:
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date:  2/4/2007
Time:  7:19:45 PM
User:  N/A
Computer: DBNR9981
Description:
The kl1 service failed to start due to the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Could this be related with the next error and could it be because I uninstalled the McAfee Security software. My subscription was up and I got Zonelab. So I uninstalled McAfee. Could this be the problem. Pls. look at this:
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date:  2/4/2007
Time:  7:19:11 PM
User:  N/A
Computer: DBNR9981
Description:
The McAfee WSC Integration service failed to start due to the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

2 Intern

 • 

5.9K Posts

February 5th, 2007 13:00

Run HJT, scan only and check these:
 
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
If they do not go away then Start, Run, Services.msc, OK then Standard then find anything that starts with McAfee and doubleclick.  Change the StartupType: to Disabled. OK  Repeat for anything that has McAfee in the name.
 
Then reboot and check the event logs and see if you are still getting any of the mcafee errors.
 
Ron

2 Intern

 • 

5.9K Posts

February 5th, 2007 13:00

dr watson is not the enemy.  Do not erase the files.
 
Ron

2 Intern

 • 

5.9K Posts

February 5th, 2007 16:00

Start, Run, drwtsn32, OK  this should bring up a little window .  At the top it says: Log FIle Path then a box and a Browse button.  Click on the Browse button and then on Desktop then OK. 
 
Then when you get another DrWatson error you will get a log file on your desktop.  Doubleclick on it and copy the text into a reply .
 
Ron

February 6th, 2007 21:00

Hey Ron,
 
I did what you told me to do and I didn't get anymore popups and actually my computer was running great yesterday until today when it totally froze without having anymore popups coming up.
 
I send you the error logs and pls. tell me what to do.
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date:  2/6/2007
Time:  6:37:38 PM
User:  N/A
Computer: DBNR9981
Description:
The kl1 service failed to start due to the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date:  2/6/2007
Time:  6:37:35 PM
User:  N/A
Computer: DBNR9981
Description:
The following boot-start or system-start driver(s) failed to load:
kl1
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date:  2/6/2007
Time:  6:26:49 PM
User:  N/A
Computer: DBNR9981
Description:
Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service to connect.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
These are the system errors.
 
I didn' get any for applications.
 
What's this kl.dll. What to do? I think my computer is freezing because of this. When I wanted to uninstall McAfee I tried to do it several times without success. So I had to download a removal tool from McAfee customer services and it worked. Could this removal tool erase that driver I'm missing?
Thanks for all your help.
No Events found!

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