Dr. Watson Postmortem debugger error

Question

Hi, Every time I right click or try to delete a file on my computer I get a Dr. Watson Postmortem debugger error message. The computer freezes and the only way to move ahead is to kill the dr watson32 process. This is happening now 100% of the time, before it seemed to be intermitent. I've tried scaning with a series of antivirus/antispyware with no luck. I would really appreciate help with this annoying problem. Gabriel /// I am including the HJT log file Logfile of HijackThis v1.99.1 Scan saved at 8:26:30 AM, on 8/5/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Apoint\Apoint.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe C:\WINDOWS\system32undll32.exe C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\TrojanHunter 4.2\THGuard.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Dell\Bluetooth Software\BTTray.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\WINDOWS\SYSTEM32\RAMASST.exe C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: CInterfaceObj Object - {58F07DD3-924D-4141-BC74-299F523A95F1} - C:\WINDOWS\pxwma.dll (file missing) O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [DVD43] 'C:\Program Files\DVD Region+CSS Free\DVDRegionFree.exe' /hidden O4 - HKLM\..\Run: [gcasServ] 'C:\Program Files\Microsoft AntiSpyware\gcasServ.exe' O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [THGuard] 'C:\Program Files\TrojanHunter 4.2\THGuard.exe' O4 - HKCU\..\Run: [MoneyAgent] 'C:\Program Files\Microsoft Money\System\mnyexpr.exe' O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe O4 - Global Startup: BTTray.lnk = ? O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\SYSTEM32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://di.imgag.com/imgag/cp/install/AxCtp.cab O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.pqpc.com/plugin/axversion/1410/printquick1410.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/307455044349f2...ip/RdxIE601.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

RKinner · Answer

In HijackThis, Check and Fix Checked:

O2 - BHO: CInterfaceObj Object - {58F07DD3-924D-4141-BC74-299F523A95F1} - C:\WINDOWS\pxwma.dll (file missing)

This won't fix your problem but it's the only thing that shows up in the log. Just a leftover registry entry from an infection.

We are seeing a lot of infections that replace the wininet.dll file with a bogus version.

Try File Signature Verification:

To start File Signature Verification, click Start, click Run, type sigverif, and then click OK.

Press Start and see what files it flags as unsigned. Is wininet.dll among them?

Ron

garce · Answer

I ran sigverif and I did not get the wininet.dll file. The listed files after the scan are:
oembios.bin
oembios.dat
oembios.sig
atapi.sys
btaudio.sys
btwusb.sys
frmupgr.sys
omci.sys

Any other clues will be appreciated. I found out that I can delete files using DOS command prompt.

RKinner · Answer

Follow the instructions on this site.  Method 2 looks promising.   http://windowsxp.mvps.org/slowrightclick.htm   Ron

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