Error Loading Issue - Hijackthis log

Save the hammer...your brain and mine is much better. Computers are smart...people are infinitely smarter.

Looks like you have a brand new baddie:

http://symantec.com/avcenter/venc/data/pwsteal.banpaes.d.html

Too bad you have McAfee...their engineers must be sleeping this weekend...oh well...I will see what we can do manually.

Run hijackthis and scan. Put a check by the boxes to the left of these line items:

C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\kasugmn.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {00000000-0000-0000-8835-3EFF76BF2657} - C:\WINDOWS\System32\kw3eef76.dll
O2 - BHO: (no name) - {00000000-0000-0000-BFA1-D7EE6696B865} - C:\WINDOWS\System32\icdd7ee6.dll
O2 - BHO: (no name) - {00000000-0000-41a3-98CF-00000000168B} - C:\WINDOWS\System32\wm41a398.dll
O2 - BHO: (no name) - {00000000-0000-47c5-A90F-2CDE8F7638DB} - C:\WINDOWS\System32\iel2cde8.dll
O2 - BHO: (no name) - {000E6ED5-E3FC-4c93-99E9-D38D2A9F9B09} - C:\WINDOWS\System32\he3e3fc4.dll
O2 - BHO: (no name) - {046D6EA4-15E3-4b27-8010-45BD78A9219E} - C:\Program Files\Internet Keyword\inetkw.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O2 - BHO: (no name) - {27557cf1-a237-496d-8c8f-08f3844c6a8b} - C:\Program Files\WhistleSoftware\WselServices\WhistleHelper.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: (no name) - {223405EC-01F9-48a2-BDBB-D519913E2765} - C:\WINDOWS\System32\li01f948.dll
O3 - Toolbar: (no name) - {EFEE6B59-ADDB-40eb-BA2C-AF860F5B42B5} - C:\WINDOWS\System32\readdb40.dll
O3 - Toolbar: (no name) - {28A19C3E-91E4-4bca-A623-BAF3C43C4F49} - C:\WINDOWS\System32\si91e44b.dll
O4 - HKLM\..\Run: [kw3eef76] rundll32.exe C:\WINDOWS\System32\kw3eef76.dll,EnableRunDLL32
O4 - HKLM\..\Run: [icdd7ee6] rundll32.exe C:\WINDOWS\System32\icdd7ee6.dll,EnableRunDLL32
O4 - HKLM\..\Run: [wm41a398] rundll32.exe C:\WINDOWS\System32\wm41a398.dll,EnableRunDLL32
O4 - HKLM\..\Run: [iel2cde8] rundll32.exe C:\WINDOWS\System32\iel2cde8.dll,EnableRunDLL32
O4 - HKLM\..\Run: [he3e3fc4] rundll32.exe C:\WINDOWS\System32\he3e3fc4.dll,EnableRunDLL32
O4 - HKLM\..\Run: [si91e44b] rundll32.exe C:\WINDOWS\System32\si91e44b.dll,EnableRunDLL32
O4 - HKLM\..\Run: [readdb40] rundll32.exe C:\WINDOWS\System32\readdb40.dll,EnableRunDLL32
O4 - HKLM\..\Run: [nssysconf] C:\WINDOWS\System32\nvtchrn.exe
O4 - HKLM\..\Run: [li01f948] rundll32.exe C:\WINDOWS\System32\li01f948.dll,EnableRunDLL32
O4 - HKLM\..\Run: [hpsysconf1] C:\WINDOWS\System32\kasugmn.exe
O4 - HKLM\..\Run: [000hpdllhost] C:\WINDOWS\System32\hpdllhost.exe
O9 - Extra button: Whistle (HKLM)

With no other windows open except for Hijackthis click on fix checked button.

Reboot in Safe Mode and enable Hidden Files (very important):

Read FAQ's 8 and 9 at: http://www.russelltexas.com/spywareinfo/faqhijackthis.htm

Open Windows Explorer (type explorer at Start/Run) and navigate down the folder structure and delete these files and/or folders:

C:\WINDOWS\System32\RUNDLL32.EXE   file
C:\WINDOWS\System32\kasugmn.exe   file
C:\WINDOWS\System32\kw3eef76.dll
C:\WINDOWS\System32\icdd7ee6.dll
C:\WINDOWS\System32\wm41a398.dll
C:\WINDOWS\System32\iel2cde8.dll
C:\WINDOWS\System32\he3e3fc4.dll
C:\WINDOWS\System32\li01f948.dll
C:\WINDOWS\System32\readdb40.dll
C:\WINDOWS\System32\si91e44b.dll
C:\WINDOWS\System32\nvtchrn.exe
C:\WINDOWS\System32\hpdllhost.exe

C:\WINDOWS\SYSTEM\blank.htm           file

C:\Program Files\Internet Keyword   folder
C:\Program Files\WhistleSoftware   folder

Reboot in Normal Mode and run Disk Cleaner:  type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.

Browse a bit and then run a fresh HJT log and post it here in this thread. Report any comments or issues.

All the best,

Texruss

I tried to follow all the steps. I was not able to find a file windows\system\blank.htm but I deleted all others, Here is the follow up hijackthis log:

Logfile of HijackThis v1.97.7
Scan saved at 9:41:10 PM, on 5/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {00000000-0000-41a3-98CF-00000000168B} - C:\WINDOWS\System32\wm41a398.dll (file missing)
O2 - BHO: (no name) - {00000000-0000-47c5-A90F-2CDE8F7638DB} - C:\WINDOWS\System32\iel2cde8.dll (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [wm41a398] rundll32.exe C:\WINDOWS\System32\wm41a398.dll,EnableRunDLL32
O4 - HKLM\..\Run: [iel2cde8] rundll32.exe C:\WINDOWS\System32\iel2cde8.dll,EnableRunDLL32
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nssysconf] C:\WINDOWS\System32\nvtchrn.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [000hpdllhost] C:\WINDOWS\System32\hpdllhost.exe
O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\Internet Keyword\inetmgr.exe
O4 - HKLM\..\Run: [he3e3fc4] rundll32.exe C:\WINDOWS\System32\he3e3fc4.dll,EnableRunDLL32
O4 - HKLM\..\Run: [icdd7ee6] rundll32.exe C:\WINDOWS\System32\icdd7ee6.dll,EnableRunDLL32
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E302F157-A890-4B6F-A421-839D25055D6D} (NLSysInfo Control) - http://www.novalogic.com/pub/NLSysInfo.ocx
 

>I was not able to find a file windows\system\blank.htm
but I deleted all others

That's OK..we'll have to use CWS Shredder later...the Trojan is still there so we'll try again...
got to kill the main baddie:

Reboot in Safe Mode and run Hijackthis from there. Scan and select the following entries with a check, then fix checked button.

O2 - BHO: (no name) - {00000000-0000-41a3-98CF-00000000168B} - C:\WINDOWS\System32\wm41a398.dll (file missing)
O2 - BHO: (no name) - {00000000-0000-47c5-A90F-2CDE8F7638DB} - C:\WINDOWS\System32\iel2cde8.dll (file missing)
O4 - HKLM\..\Run: [wm41a398] rundll32.exe C:\WINDOWS\System32\wm41a398.dll,EnableRunDLL32
O4 - HKLM\..\Run: [iel2cde8] rundll32.exe C:\WINDOWS\System32\iel2cde8.dll,EnableRunDLL32
O4 - HKLM\..\Run: [nssysconf] C:\WINDOWS\System32\nvtchrn.exe
O4 - HKLM\..\Run: [000hpdllhost] C:\WINDOWS\System32\hpdllhost.exe
O4 - HKLM\..\Run: [he3e3fc4] rundll32.exe C:\WINDOWS\System32\he3e3fc4.dll,EnableRunDLL32
O4 - HKLM\..\Run: [icdd7ee6] rundll32.exe C:\WINDOWS\System32\icdd7ee6.dll,EnableRunDLL32

Exit Hijackthis, Open Windows Explorer, Hidden Files Enabled, and drill down into and delete the following:

C:\Windows\System32\rundll.exe   (file mentioned in the Symantec article...not in HJT log)
C:\Windows\System32\rundll.dll     (file mentioned in the Symantec article...not in HJT log)
C:\WINDOWS\System32\wm41a398.dll   file
C:\WINDOWS\System32\iel2cde8.dll      file
C:\WINDOWS\System32\nvtchrn.exe     file
C:\WINDOWS\System32\hpdllhost.exe   file
C:\WINDOWS\System32\he3e3fc4.dll     file
C:\WINDOWS\System32\icdd7ee6.dll     file

Special detective work for you:

While you are in Windows\System32 look for Edit: rundll32.dll   Make that rundll32.exe... if found do this: right button click on it and and left button click on the word Properties in the popup window. Left click on the Version tab and then left click on these Item Names:  Company and File Version entries. In the Value box does it say Microsoft Corporation and 5.1.2600.0 (xpclient.010817-1148) for the Value?

The reason I ask is this file is reported by the Symantec write-up in part one of the Technical Details as being placed by the Trojan in that folder and yet the Edit: rundll32.dll   rundll32.exe  is a legitimate Windows file so I wonder if it overwrites that file with a hostile version (or maybe Symantec made an error). So don't delete that file (I asked you to the first time and on hindsight I am wondering about that...did you find the file the first time and try to delete it? Questions..questions...*;-)  

Close Windows Explorer and follow these steps: (From Symantec instructions for removing the Trojan):

Backup the Windows Registry:

Click Start > Programs > Accessories > System Tools > Backup.
Click Advanced Mode.
On the Welcome tab, click the Backup Wizard (Advanced) button.
Click Next.
Select Only back up the System State data, and then click next.
Click the Browse button.
Click Cancel if the "Insert Disk" warning message pops up.
In the Save As dialog box, choose a location to save your registry back up.
Click Save.
Click Next.
Review the information in this window. Your Contents should say "Back up only the system state." Click Finish.
When the back up completes click Close.
Your registry is now backed up. You may close the Backup Utility window

Click Start, and then click Run. (The Run dialog box appears.)

Type regedit

Then click OK. (The Registry Editor opens.)

Navigate to the key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

In the right pane, delete the value:

"MSTray"="%System%\rundll.exe"

Reboot in normal mode to Windows and run a fresh Hijackthis log and post it here.

All the best,

Texruss

Message Edited by Texruss on 05-17-2004 02:26 PM

Tex

I succesfully 'fixed' all the deliniated files using hijackthis in safe mode. Not one of the files in the 2nd group could be  found using windows explorer, so none from the 2nd list were there to be deleted. Niether was there a rundll32.dll file. Lastly I was not able to find the Backup mode. In the path Start > Programs > Accessories > System Tools there was no Backup mode that I could find. I tried to find how to access it using help and have found references to it but not how to access it. (One of the reasons my laptop is a Mac - finding stuff on Windows seems to always be a pain and never intuitive, unless you were once a DOS geek) Your help and expertise has been greatly appreciated. All computer functions at this time seem to be normal but I would certainly like to root out this evil if its still in there. I feel contaminated, if you know what I mean :)

>Neither was there a rundll32.dll file

Good...because it was there it was a virus. *;-0

I must have had a bad biorhythm day yesterday...see my edit in previous message...I meant rundll32.exe file as the one to check. (I'd blame it on too much Dutch beer Saturday night, but I just had one Heineken at the Texas Roadhouse, so I can't lay it on that.)
>;-)

  There is a Backup method for XP, but you may mean the System Restore feature. Look it up in Start button/Help and Support for an overview.

I'll be glad to continue slugging it out with your problem if you'll post a new HJT log. I might even bring in the big gun for MY backup (Chris) *;-)

All the best,

Texruss

Texruss,

I did not find rundll.exe either. Here is the latest hijackthis log. I ran the scan after a normal boot up. BTW I rechecked the Runddl.exe file in safe mode just prior to rebooting just to make sure. Thanks.

Logfile of HijackThis v1.97.7
Scan saved at 5:21:42 PM, on 5/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\Internet Keyword\inetmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E302F157-A890-4B6F-A421-839D25055D6D} (NLSysInfo Control) - http://www.novalogic.com/pub/NLSysInfo.ocx

Looking much better!

Have Hijack This fix  the following by placing a check in the appropriate box and hitting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

Reboot, browse a bit and see if you can set a new home page (Tools\Internet Options\Home Page)  and run a fresh log.

Cheers,

Texruss

Texruss, Here's the latest. I 'fixed' the required file, rebooted, changed the home page to apple.com :) and the ran the scan. I noticed that when I right clicked on explorer and selected properties I got the following notice:

Control Panel

Windows cannot find 'rundll32.exe'. Make sure you typed the name correctly and then try again. To search for a file, click the Start button, and then click Search.

Here's the log:

Logfile of HijackThis v1.97.7
Scan saved at 10:23:15 PM, on 5/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.apple.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [inetmgr] C:\PROGRA~1\Internet Keyword\inetmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: ItsDeductible7PopUp.lnk = C:\Program Files\ItsDeductible7\ItsD7.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E302F157-A890-4B6F-A421-839D25055D6D} (NLSysInfo Control) - http://www.novalogic.com/pub/NLSysInfo.ocx

I was expecting that. *;-)  Try this and get a fresh one:

http://www.spywareinfo.com/~merijn/winfiles.html#rundll32

Edit: see comments at top of that page for installation notes.

Log looks good.

HTH,

Texruss

Message Edited by Texruss on 05-17-2004 10:33 PM

The instruction at "0x0041f000" referenced memory at "0x000b92c0". The memory could not be "written". Click on OK to terminate Click on Cancel to debug

I am not very computer literate. This box pops up about every minute. is this related to this forum? is this possibly a virus issue? thanks for any help.

kabigblue

>is this related to this forum? is this possibly a virus issue? thanks for any help.

Probably not, but it's possible. Repost in a new topic here or in the Windows Software forum. Don't crosspost in another person's thread. *;-)

Canned public service announcement:

All New posters:

This is planebill's thread (original poster).

Please Repost your starter topic in the Main Index. One person per thread...that's the policy we must insist on as too many victims in one thread makes for a disjointed and confusing mess nobody can understand now or later. We are volunteers and need some control over the threads.
Click on the link below for the Main Index and repost your message with a new topic.

http://forums.us.dell.com/supportforums/board/post?board.id=si_virus

BTW...I'm not mad at anyone who crossposts, so I'll be glad to help you when you repost. Be aware we have only a handful of Hijackthis experts here (all volunteers with "real" jobs elsewhere *;-) for suggested fixes for Hijackthis logs and we answer posts in chronological order starting back with the oldest unanswered posts. Be patient as it may be a while before your turn comes up.

All the best,

Texruss
www.russelltexas.com
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