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3384
June 9th, 2004 16:00
Fatal STOP bluescreen error - which new virus is this?
The front page of Dell's support now claims that a new virus is responsible for fatal STOP errors. My client has one of these on a Dell Dimension - I would like to know more about which virus this is supposed to be. The newest listing here is for the Korgo worm but the description of it does NOT mention a STOP or bluescreen error so I can't be sure this is the correct "new" virus to research.
Getting STOP 0x0000007B errors when trying to load, can't even load Windows in Safe Mode. Microsoft suggests possibly a virus in the MBR (Master Boot Record) but so far I've not been able to uncover the culprit. If anyone has any further info about WHICH virus Dell is warning about in regards to fatal bluescreen errors, please post back here. Thanks!!
Getting STOP 0x0000007B errors when trying to load, can't even load Windows in Safe Mode. Microsoft suggests possibly a virus in the MBR (Master Boot Record) but so far I've not been able to uncover the culprit. If anyone has any further info about WHICH virus Dell is warning about in regards to fatal bluescreen errors, please post back here. Thanks!!
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Navin kurian
526 Posts
0
June 10th, 2004 01:00
Did you add any hardware or software recently? printer ,web cam etc?
http://delltalk.us.dell.com/supportforums/board?board.id=sw_winxp would be a good place to post your blue screen error message
Restart your comp press F8 when you see Dell(logo) before you get the error message.Choose "Last know good configuration " press enter see if you can log in
If this fails restart and press Ctrl + Alt + D when you see dell to run the 90-90 test which will test your hard drive to see if its "fried" or not.
If it give the result "primary drive 0 passed " that means your hard drive is in good condition and you would need to do a "repair install" or a "clean install" of windows xp
Maggyver
11 Posts
0
June 10th, 2004 14:00
Sure would love to know how these things happen...so we know whether it might happen again, or if there's something that can be done to prevent it. I keep this system pretty clean - weekly defrags, monthly maintenance checkups, weekly virus scans, etc. I guess it's not enough to catch something like this.